Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

Competitive Salary packages and performance bonusesDay 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)Retirement savings benefitRewarding culture that values wellness and well-beingPerformance BonusGlobal network of industry expertsExtensive training resources

Job Description:

We’re looking for an Associate Technical Specialist to join our Global Operations Command Center (GOCC) team at MBPS. In this role, you are expected to complete activities associated with providing the 24/7/365 operations required to maintain Manulife’s infrastructure and IT services by identifying, analyzing, and prioritizing events and incidents and completing service requests and BAU tasks.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

Manage and maintain databases to ensure data integrity and availability.Optimize database performance and troubleshoot any issues that arise.Implement security measures to protect the database from unauthorized access.Perform regular backups and disaster recovery procedures.Stay up-to-date with the latest database technologies and best practices.

Qualifications:

Education: Bachelor’s Degree in Computer Engineering or Information TechnologyExperience: 2 to 3 years’ experience in supporting applications in production environments running on Linux and Windows. Relevant experience in Incident, Change and Problem Management.Work Arrangement: As part of a 24/7/365 operation, this is an Office based shift role.Shift Schedule: Shift patterns are based on 11-hour shifts alternating between morning and night shifts monthly. Shift patterns may change or revert to 8-hour shifts as management and business needs change.Minimum Skills to Hire/Must Haves: Expert proficiency in Oracle Database Administration.Experience with Oracle Enterprise Manager.Strong understanding of database concepts and architecture. Experience in performance tuning and optimization.Knowledge of backup and recovery strategies.Experience with database security and access control.Proficiency in SQL, mySQL, PostgreSQL, MongoDB, Redis, and DB2.

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

In Office