**About Abbott** Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional’s and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritional’s products. In Ireland, Abbott employs around 6,000 people across ten sites​. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford, Sligo and Kilkenny. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946. **Abbott Diagnostics Division** We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people. Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. **Abbott Ireland Diagnostic Division – Longford:** Abbott established a diagnostics manufacturing facility in Sligo in 1994 to manufacture blood-screening products and reagents. In 2004, Abbott’s operations in Ireland expanded with the opening of a second facility in Longford. The plant was first occupied in December 2004, and the first product (Architect® TSH) was launched in December of 2005. The Longford facility plays a key role in helping Abbott to meet the increasing global demand for diagnostic testing in areas such as infectious disease, cancer, thyroid and cardiovascular diseases. Abbott in Longford manufactures 18 diagnostic reagent products for thyroid function, fertility, and pregnancy, cardiology, renal and metabolic. Our products are manufactured to the highest standards of quality and are regulated by bodies such as the U.S. Food and Drug Administration and the International Organization for Standardization (ISO). **Primary Function of Associate Technical Support Scientist** Complete internal projects, investigations, and technical support activities with minimal oversight. **Major Responsibilities** **Project Management:** **Complete internal projects, investigations and technical support activities with minimal oversight.** + **Product and Process Improvements** : Investigates standard complaints. Identifies and prioritizes medical and reportable complaints. Supports ticket trending process and maintains Quality Records. Maintains awareness of industry regulatory standards. + **Design control and risk management:** Under direction, develops and maintains risk management files. + **Complaint and internal investigations:** Undertake multiple technical tasks of a similar nature to complete investigations. Provide audit inputs and support as required. + **Technical Support:** Use standard work practices (defined procedures, protocols, Ops) to perform testing and data analysis in support of root cause identification and problem resolution. + **Sharing Knowledge:** Prepares reports and may deliver presentations to internal ADD groups. Shares knowledge and expertise with others in work group. + **Strategic and Results Orientation:** Demonstrates fiscal responsibility through support of product availability and improvements. **Education and Experience** + Higher Certificate, Ordinary or Honors Bachelor’s Degree in scientific and technical field is desired or relevant combination of education and experience. + Around 2 years’ related work experience Connect with us at www.abbott.com or https://www.ie.abbott/ , on LinkedIn at www.linkedin.com/company/abbott-/ , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews (https://twitter.com/AbbottNews) . An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com