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The Associate Vice President, Chief Network Officer oversees the University’s data and next generation firewall, telecommunications planning and engineering, and technical services units. An employee in this position participates in disaster recovery, business continuity, and contingency planning, testing, and execution.

CORE JOB FUNCTIONS                                                                                                          

Provides University-wide leadership in developing, implementing, and maintaining a comprehensive framework for UM data, voice, and video communication systems. 

Oversees the formulation and study of information networks development projects, including making recommendations for ideal documentation and presentations, performing market research, identifying cost and revenue, performing economic analysis, preparing proposals, and leading negotiation teams.

Projects telecommunications resources requirements, including personnel, equipment, and facilities.

Directs policy and procedure implementation, job documentation, and training for operations staff while adhering to the highest level of quality.

Performs project analysis and acts as liaison to the University community, vendors, and potential users while maintaining a customer satisfaction mentality.

Participates in updating the department’s strategic plan and establishing objectives with managers. 

Provides both long- and short-range budget and capacity forecasts for telecommunications services, including hardware and software systems, services, and operations.

Interfaces with high-level administrators in fulfilling telecommunication networks’ needs. Interacts with students, staff, and faculty to resolve complaints and issues related to appropriate use of technology and institutional or personal information.

Interacts with Risk Management, Internal Audit, University Counsel, and other internal "control" units, and with external judicial authorities to ensure mutual cooperation.

Assesses and reports on computer systems and telecommunications risks within the University technology environment.

Attends conferences and trainings, and performs presentations for collegial exchange.

Ensures internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with University policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS                                                                                                         

Master’s Degree

Minimum 10 years of relevant experience. Any relevant education, certifications and/or work experience may be considered

Knowledge, Skills and Attitudes:

Knowledge of business and management principles.

Ability to direct, manage, implement, and evaluate department operations.

Ability to establish department goals, and objectives that support the strategic plan.

Ability to effectively plan, delegate and/or supervise the work of others.

Ability to lead, motivate, develop, and train others.

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The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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