Specialist - Adobe SME - IN
Is a Subject Matter Expert for Adobe platforms, who serves as an integral part of the Marketing Technology team. This individual is expected to leverage a deep understanding of Adobe suite to provide solutions for challenges encountered by the team.

Key Responsibilities and DutiesDevelop a deep understanding of the challenges that the enterprise teams face.\nDefine and advocate for a product roadmap.\nInform day-to-day product management, including cross-functional coordination with our Design and Program Management team to see new features through from concept to delivery, to production.\nMonitor and analyze product usage data to identify areas for improvement.\nConduct system audit and cleanup efforts for improving overall system operation.\nPerform consultant role for Adobe product-related inquiries, providing expert-level guidance and support.\nTroubleshoot and resolve technical issues related to Adobe ecosystem, working closely with various technical teams as necessary.\nStay updated on the latest features, updates, and enhancements to Adobe products and proactively share this information with relevant stakeholders.\nBuild compelling cases, user stories and product requirements.\nCollaborate cross-functionally to realize this vision by working hand-in-hand with teams.\nMake data-driven decisions to optimize product performance.\nWork with early adopters and power users to find opportunities for quick iterations and continuous improvements.\nDemonstrate customer empathy every day.Educational RequirementsUniversity (Degree) PreferredWork Experience3+ Years Required; 5+ Years PreferredPhysical RequirementsPhysical Requirements: Sedentary Work
Career Level
7IC

Related Skills

Audience Insights, Budgeting, Campaign Management, Differentiates Value Proposition, Influence, Lead and Demand Generation, Marketing Analytics, Marketing Channels, Marketing Strategic Planning, Prioritizes Effectively, Relationship Management

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

 
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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