HGV Now Offers Day One Team Member Benefits!
Come join the best team in all the land at The Palm Canyon Resort! Our 261-room resort sits in the beautiful Coachella Valley in the heart of Palm Springs. As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you.
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
The overall objective and purpose of the Assistant Front Office Manager are to support the Guest Services Manager by leading the team in executing guest service-related responsibilities in order to build an outstanding experience for our guests.
MAIN RESPONSIBILITIES:
Optimally handle incidents and guest concerns in a timely and professional manner to ensure high levels of guest happiness. Alert management team of potential serious issues. Check-in arriving guests and check-out departing guests. Assist with adjustment in departmental policies and procedures. Communicate with all required internal departments. Ensure all pending arrival information is accurate. Perform property and room inspections. May be required to do other duties and special projects as assigned by your leader.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!