How you will do it

• Establish and develop deep partnering relationships with the customer's executive management team and other customer decision-makers, engaging Johnson Controls executive management team with customer as appropriate. Effectively communicate with the entire account team to ensure the clients expectations are exceeded in all JCI LOBs

• Lead the development of each assigned Strategic Account Plan and strategy coordinating with the appropriate resources to utilize established account strategy process including the standard account planning templates and tools

• Implement strategic account plan and associated action plans ensuring that executive management is continually informed of progress and account status • Conduct regular Strategic Account Reviews for all key accounts

• Maintain account meeting cadence, coordinating regular account meetings to ensure timely activities and reporting on sales opportunities

• Track all opportunities with each assigned account using approved systems and qualifies all opportunities using the JCI sales process

• Establish and foster team relationships within assigned account teams to ensure customer satisfaction

• Serve as an executive level point of escalation for customer satisfaction issues

• Provide information on current and future pursuits and pipeline across assigned accounts as required to the associated leadership teams

• Forecast and track growth against the established baseline and account plan • Engage appropriate sales support resources determined by the JCI sales and business development process, including functional experts/subject matters

• Demonstrate sound decision making with politically astuteness and adherence to company policies and procedures What we look for Required

• Degree holder in any disciplines, preferably in building service or engineering related disciplines

• 12 years' relevant experience in sales or project management in Data Center sector

• Strong knowledge/experience in Data Center operations

• Good people network and client relation in Data Center sector • Strong technical background in PLC / control automation / BMS, etc.

• Experience in business development in IT / System Integrator sector

• Effective and professional communication and organization skills

• Influencer at all organizational levels, including the ability to develop credibility and trust quickly with senior managers/decision makers

• Ability to think critically and systemically to develop effective strategies and achieve accountable business results

• Able to think strategically, manage risk and be innovative in problem solving

• Demonstrate high business acumen and understanding of finance