Line of Service

Assurance

Industry/Sector

Not Applicable

Specialism

Assurance

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery.

In programme management at PwC, you will oversee and coordinate multiple projects to facilitate successful delivery and alignment with organisational goals. Your work will involve strong leadership, communication, and problem-solving skills.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

We need you to:

Act as the focal point for all PQ related matters in the KSA market.

Handle post enrolment delegate queries relating to administrative matters, scheduling, materials, attendance and progress reporting

Work with the Course Managers on scheduling and timetabling, and liaising with Operations on resourcing requests including room bookings. Ensuring schedules and course updates are communicated to Sales and Marketing

Materials inventory management, distribution of materials to lecturers and delegates 

Create, add and edit courses, update prices, schedule and manage events, assign instructors, update attendance, progress and communicate events on Administrate. Updating and maintaining Administrate to ensure validity and completeness

Communicating effectively with clients / customers (internal and external), ensuring minimum response times

Conduct feedbacks , create feedback summaries and communicate summaries to Course Managers and Customer Services team for action plan

Arrange logistics for trainers, including flights, accommodation, transportation

Maintain delegate progress reports and communicate this to Course Managers. Progress Reporting of internals to L&E Manager

Provide back end support on promotional events / career fairs.

Providing support for material branding (formatting, adjusting, branding, and printing) as per PwC’s brand guidelines

Maintain and update customer data within the Administrate system

Preparation of Legal Purchase Orders for supplier payments.

Preparing quotations for potential clients (corporate and public).

Managing project (course) codes

Invoicing and liaising with Central Finance for payments

Requesting refunds for students and preparing credit notes.

Preparing and managing debtor reports, and liaising with course managers re debt collection.

Stakeholder reporting (Revenue and profit forecasting, preparing regional monthly management reports).

Specific technical expertise:

High level of technical proficiency and computer literacy particularly with Excel Word and Powerpoint

Familiarity with Administrate or other CRM platforms will be a plus

Specific skills required:

Excellent spoken and written English skills

Arabic Speaker will be a plus

Excellent business writing skills

Well-developed administrative skills in order to set up and maintain systems so as to provide efficient service.

Professional yet approachable manner.

Meticulous and accurate approach with high attention to detail.

Ability to work effectively under pressure.

Ability to work well in a team as well as independently

Flexibility in working hours (evenings, weekends as and when required).

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Benefits Realization Management, Business Case Development, Business Communications, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Cross-Functional Team Coordination, Embracing Change, Emotional Regulation, Empathy, Goal Alignment, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Optimism, Organizational Structure, Process Planning, Professional Courage, Program Capacity Building {+ 24 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date