Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Kuiper Productivity Engineering (KPE) is seeking an Atlassian Administrator with Infrastructure and automation experience. This role requires in-depth knowledge across the Jira, Confluence, Bitbucket, and Bamboo services along with DevOps knowledge for upgrades and maintenance in the AWS GovCloud environment. This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on our services.

Key job responsibilities
- Subject Matter Expert on all workflows end-to-end, customizations, marketplace apps, management and configuration in Atlassian.
- Upgrade, configure, operate, and support Jira, Confluence, Bitbucket, and Bamboo services.
- Develop customized solutions, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing. These solutions may require custom code development, API creation, and integration with other AWS services.
- Troubleshoot application issues and add-on integration issues in the Atlassian implementation.
- Determine ways to optimize/improve setup and workflows, as well as identify where functionality may or may not meet user requests.
- Develop metrics dashboards and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
- Develop automation for Blue/Green deployments and post-upgrade testing.
- Install, manage and administer add-ons, plugins, and extensions for Atlassian Data Center products.
- Develop process workflows for Jira including field configurations, screen schemes, permission schemes and notification schemes.
- Research, Diagnose, and Monitor performance bottlenecks.
- Write documentation and provide technical training for cross-functional teams.

Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.

A day in the life
In this role, you will function as both an Atlassian administrator and DevOps Engineer. You will operate two distinct Atlassian stacks in AWS GovCloud, develop automation for upgrades/patching/testing, and enhance observability of the systems. You will work with stakeholders and senior engineers to design and develop custom solutions and integrations between Atlassian tools and other services in a secure manner.

About the team
KPE builds and operates the core productivity solutions supporting Kuiper’s operations and engagements with business partners. Our services set the example for operational excellence and invisibly scale as the business grows, while maintaining the highest standards of security and regulatory compliance. We innovate on behalf of our customers to automate and simplify their workflows, enabling them to focus on high-value activities.