Job Summary

Responsible for providing a professional service to all employees. Build and foster a relationship with our key hotel partners which are a critical component of the role as the Linen Department forms a significant portion of the shared services across the resort.

Responsibilities Ensure the operations within the Linen area operate efficiently and professionally by constantly producing quality workmanship and maintaining a harmonious working environment. Maintain a high standard of service excellence to all employees requiring linen requests Attend to Linen service counter when required ensuring a fast efficient and effective service is provided to employees at all times. Ensure linen is sorted, labeled, maintained efficiently and accurately. Maintain a professional working relationship within the Linen Department and to all fellow employees Maintain computer system recording of daily duties performed. Be attentive at all times of staff complaints relative to the Linen Department operations and report complaints to a Supervisor Ensure the work is kept in a clean and orderly manner at all times Inspect linen items to determine mending, altering or replacement requirements Check for abuse to linen items Maintain the linen chute room Ensure the soiled linen is sorted to the correct standard Soiled linen trolleys re packed correctly and delivered to the collection point on time Clean linen is delivered to the respective floors per the standard Communication log for follow up Constantly work towards developing new and efficient methods to alleviate linen expenditure by assisting departmental requests. Maintain a professional working relationship with all colleagues. Requirements Minimum secondary level education Previous experience in clothing industry or commercial laundry Basic computer skills Ability to work in a team environment