Attendee Acquisition Manager

Are you passionate about customer experience and creating unforgettable events?

Would you like to drive attendance at world class trade shows and events?

About our Team

Attendee Acquisition Managers work with event and marketing leadership to define key segments based on the brand strategy along with purchasing power and buying influence within the industry. They work directly with these target segments, with the goal of creating successful relationships and driving them to attend the event.

About the Role

The Attendee Acquisition Manager uses their customer knowledge and creativity to develop the at-show programming for key attendees. Understanding new data mining opportunities and building customer databases to drive growth is key. Engaging with prospects and collaborating with internal partner groups is critical. Providing insights into the evolution of our customer experience demonstrating a high understanding of customer needs.

Responsibilities

·         Developing relationships with targeted attendee customers through visits, phone calls, and e-mails throughout the show cycle.

·         Researching and identifying attendee targets using tools such as LinkedIn and ZoomInfo.

·         Collaborating with Marketing to build database and execute data mining plans. Supporting the creation of the marketing communications plan for targeted attendees.

·         Defining goals for attendee registration targets. Reporting on weekly registration tracking to ensure attendance goals are met.

·         Working cross functionally to ideate, plan and execute onsite programming & events, with a focus on elevating the customer experience.

·         Participating in strategic meetings to develop annual strategy and budget.

·         Providing personalized service to key attendee customers, managing all aspects of their onsite experience (registration, amenities, special programming, focus groups).

·         Attending competitive shows and key industry events to strengthen customer relationships while prospecting new business. Identifying key industry associations for possible partnership and event promotion.

·         Managing and nurturing relationships with external groups such as associations and industry buying groups.

·         Identifying trends, feedback, and economical factors from the industry and providing insights to internal staff.

Requirements

·         3-5 years account management or related experience

·         Demonstrate excellent organization and interpersonal skills

·         Have highly effective verbal and written communication skills

·         Demonstrate excellent attention to detail

·         High proficiency with computer skills (Word, PowerPoint, Excel)

·         Able to travel domestically and internationally as required including RX shows, competitive events, association events and customer visits (30% travel)

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

·         Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About RX  

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people.  RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com. 

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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