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Job Description
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CoStar Group (NASDAQ: CSGP) is the world’s leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100 (we sit alongside other notable names such as Amazon, Meta, Google and Apple), CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. As a technology company, we are the trusted partner for real estate professionals empowering many of the most well-respected brokerage firms, development companies, banks, lenders, investors and government agencies.
Ten-X is a member of the CoStar family and powers 90% of all online commercial real estate transactions. Our auction platform empowers brokers, sellers and buyers with data-driven technology and comprehensive marketing tools to expand their reach, increase certainty of sale and decrease time to close. Ten-X has helped commercial brokers trade over $32B of commercial real estate. Learn more about Ten-X.
Job Description
As an Auction Advisor II, you will be responsible to partner with our team of Sales Executives to ensure all properties offered on the marketplace are prepared for sale, and that all parties, including brokers, sellers, and buyers, understand how to fairly participate in our auctions. The Auction Advisor II is responsible for overseeing and managing numerous aspects of the CRE transactional process necessary to provide a smooth and professional experience for both our clients and internal sales teams. This role is focused on process, sales and operations, in addition to customer experience where you will have a deep understanding of our clients investment needs and matching those needs to investments on the Ten-X platform.
Please note that this role is on-site in our Irvine, CA and there is no opportunity to be remote.
TEN-X CORE VALUES
Honesty
Integrity
Collaboration
Hard work
RESPONSIBILITIES:
Manage the day-to-day transactional and customer support functions related to pre-event and Auction event activities for all assigned Brokers, Sellers and Buyers.
Support the company’s mission to become the preeminent online marketplace for real estate sales.
Maintain expert knowledge of the Ten-X Platform, staying abreast of product enhancements, while being an ambassador of all product and business lines.
Oversee operational functions throughout the real estate transaction process:
Serve as the primary contact for bidder registration and be responsible for resolving common inbound customer issues as received through Ten-X’s customer service lines and chat.
Ensure Purchase & Sale Agreements and Title commitments are prepared and finalized ahead of time in preparation for the online auction.
Register prospective buyers to bid by reviewing and approving proof of funds, lending commitments, and organizational documents.
Support the sales team throughout the entirety of the sales cycle by identifying opportunities, minimizing bottlenecks, make recommendations and ideas for efficiency.
Responsible for customer education, assistance, and engagement through our various inbound and outbound communication channels.
Maintain assigned assets website from marketing launch date through end of the Ten-X Auction.
Design and develop solutions to customer requirements for asset acquisition; understand business strategy and investment plans of assigned accounts as related to asset strategy, portfolio makeup, and future plans for specific asset classes, geographies and markets, as well as other factors.
Identify up-sell/cross-sell opportunities and/or products with a better fit for each customer’s individual needs.
QUALIFICATIONS
A completed bachelor's degree from an accredited, not for profit university is essential.
Demonstration of commitment to prior employers.
Minimum of 4 years of related experience in commercial brokerage, asset management, commercial real estate transaction management, escrow and/or mortgage loan sale transactions including timelines, required documentation, and disclosures. Real estate broker or salesperson license, a plus!
Minimum of 4 years of demonstrated analytical and organizational skills, attention to detail, and ability to handle confidential material within the CRE arena.
Demonstrated sales support and consulting capabilities for real estate assets.
Experience in communicating effectively both written and verbally with internal and external parties (i.e. Sellers, Buyers and Brokers).
Understanding and mastery of specialized internal databases and reporting systems to provide relevant data and information to internal stakeholders and external clients.
Self-motivated, organized, a keen ability to multi-task and make independent decisions with minimal supervision.
This position offers a base salary range of $92,000 - 105,000 based on relevant skills and experience, in addition to bonus opportunities as well as a generous benefits plan.
WHY COSTAR?
When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
The industry leader with an energetic and fast paced dynamic culture
Innovative technology and a reputation for outstanding products
Consistent 20%+ average of YoY growth
Outstanding sales and product training programs
Excellent career growth opportunities
Exceptional benefit plan including an employee discounted stock purchase plan
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Commuter and parking benefits
401(K) retirement plan with matching contributions
Generous paid time off
On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. Please note that CoStar Group cannot provide visa sponsorship for this position.
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#Ten-X
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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing