Job Mission
As a member of the IT End User Service – AV Team your role is, together with your team members, to continuously improve the existing solutions and services, introducing new functionalities to our end-users. You take ownership of these tasks and deliver these changes to our organization in iterations. You do this in a highly collaborative and constructive way together with your team members and stakeholders. Below platforms are used in meeting rooms, collaboration areas, all kind of working spaces globally. Close collaboration with business stakeholders, Corporate Real Estate and construction parties.
The main platforms and application you will be responsible for:
Microsoft TeamsMicrosoft Teams RoomsMicrosoft Surface HubMicrosoft Office 365AV equipment and management platforms from suppliers such as Poly, Logitech, Sennheiser, Biamp, Crestron, Samsung etc.Job Description
Main responsibilities:
Driving continuous improvement of our services.End-to-end responsible for the implementation of functional demand which is prioritized by the Product Owner;Provide high level effort estimation for the implementation of the designed solutions during sprint refinement and planning;Drive standardization and automation;Actively participate in the Kanban events;Proactively connect with other (DevOps) teams to ensure stable and integrated servicesRealization of designed capabilities/functionalities according to the (accepted) specifications.Experience
This role requires the following experience and qualifications:
Working experience in enterprise IT environmentsHigh professional level of social and personal skillsVery good skills in English (verbal and in writing)Microsoft 365 experience and certificationKnowledge regardingAudio and VideoBrandsHardwareSoftwareFirewall rulesDatacenters and infrastructuresActive Directory (AD)Azure Active DirectoryNetworking skillsSecurity awareA pre would be knowledge from:Microsoft solutionsPoly solutionsAgile way of working /SAFe experience and certification is preferredProfound knowledge and experience with security topicsBasic knowledge of privacy legislation: GDPRHigh level of automation skillsWorking in a Kanban / DevOps Agile teamResult Driven and Out of the Box thinking mentalityAnalytical Skills (being able to locate ‘issues’ and resolve them with the teams)Be a team playerDiversity and inclusionASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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