It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?

The AV Support Specialist will work closely with the Senior Communications Manager to provide day to day operations including IT & AV support, communication of issues, maintenance required, and troubleshooting.

How will you make a difference?

As a member of the Communications team you will provide a high level of “on demand” customer service while managing customer, executive and government official meetings and presentations with video conference and streamlining technologies.

What do we want to know about you?

You must have:

High school diploma or a technical degree or equivalent skilled trades or vocational training experience.Working knowledge of Video Conferencing, conference center operations, audio and video presentation equipment, networking, and support applicationsKnowledge of Industry Technology, including the ability to communicate improvements, enhancements, common trends, and benchmarkingExperience in the following equipment and programming preferred:Lectrosonic wireless microphones, Auto Mixers and HybridsClearone Auto Mixers and HybridsDigital Rapids and Epiphan Pearl Video EncodersCrestron and AMX audio/video control systemsVaddio and Sony cameras and controlsBehringer X32 and Soundcraft Si-Impact audio boardsTricaster 410/8000 control systemAT&T and Verizon Metro Cell Cellular phone extendersVarious wireless microphone systemsTeams Conferencing systemsWebcasting CodecsShoot video and audio and upload via multiple codecs as needed.Knowledge of Strand Dimmer Board operation and programmingProgram and update Wabtec TV systems with Industry Weapon softwareMaintain 160+ Teams Rooms and Conference rooms

Desired Characteristics

Very high level of customer serviceExcellent communications skills, both written and oralExcellent organization and time management skillsAble to cope with changing and conflicting prioritiesAbility to work and deal with supervisors, co-workers, vendors, customers and global staffAbility to work effectively at all levels

What will your typical day look like?

Audio/Video consultation for business needsGeneral technical equipment support for conference center technologiesCoordinate with site facilities and electrician support as needed for site operationsAbility to refine and backup AV equipment and identify “Failure Mode” options/solutionsProvide root cause analysis of issues. Give recommendations and possible solutions.  Interact with third-party vendors when necessary.Create processes where processes are needed but do not existIdentify process improvements for all supported functions and equipmentAssist with operations of AV assets and other Wabtec sites and initiatives, including supporting software and firmware upgradesMaintain documentation for all AV equipment use and supporting processesDeliver support services for Wabtec TV environment including server side, network, and existing base in the field (~100)

Physical Demands:

The employee is regularly required to talk and hearEmployee may be required to lift and/or move up to 25 pounds, and occasionally lift and/or move 50 poundsThe position requires the employee to be on-site to perform daily duties and responsibilitiesWilling to travel 25 - 50% of the time

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen.

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Our job titles may span more than one career level. The salary range for this role is between

$67,400.00-$96,000.00

The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include an annual bonus, if eligible.

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.  

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.