Welcome page Returning Candidate? Log back in! Audiology Technician Requisition Number 71043 Reg/Temp Regular Employment Type Full-Time Shift Day Work Schedule Mon-Fri Variable Clinical/Non-Clinical Status Clinical Location Name Farmington Health Center Workplace Set Up On-site City Farmington State UT Department UUH OPC 32S Audiology Clinic Category Health Care Support Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

The Audiology Technician assists the Audiologist and Otolaryngologist in administrative duties related to audiology clinical operations, which include assisting with various clerical and administrative tasks relating to audiology, hearing aids, and other hearing devices.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities Checks in new hearing aids (HA) and cochlear implants (CI) and prepares for fitting including the preparation of the purchase agreement and other essential documentation while connecting the aids to the appropriate softwareManages patient HA returns, works with the manufacturer on repairs and communicates updates to the patientWorks with walk-in patients with HA cleaning and checks, including troubleshooting Receives HA payments from patients, posting all payments in the appropriate system and reconciling collections dailySchedules patients for follow up appointmentsCommunicates with patients via phone or Electronic Medical Record (EMR) messaging regarding HA and CI related calls Manages scanning of all documents including clinical and financial documentation Manages Audiology inventory including all incoming and outgoing devices; coordinates CI distribution to providers to give to patientsOther duties as assignedKnowledge / Skills / AbilitiesDemonstrated potential ability to perform the essential functions of the job as outlined aboveAbility to maintain a professional demeanor in stressful or difficult situationsAbility to provide care appropriate to the patient demographic servedAbility to display active listening and verbalize empathy while developing relationships with patients, guests and coworkersAbility to communicate with patients in a confidential, professional manner using tact and diplomacyAbility to assess data regarding the patient's status and provide care, as detailed in the department's policies and procedures manualDemonstrated excellent communication, interpersonal, organizational, time management, and follow-through skillsAbility to be highly motivated and pay attention to detail with a passion to provide excellent customer service in a fast paced environmentAbility to work efficiently and independentlyDemonstrated strong communication skillsDemonstrated computer skills and an ability and willingness to learn new applications and software, procedures and processesAbility to assimilate data from various sourcesDemonstrated knowledge of HIPAA regulations to ensure that patient information is guarded and respectedAbility to navigate a facility with multiple providers and services Qualifications QualificationsRequiredOne year of office experience, customer service experience, or the equivalencyCurrent, valid Utah driver's license at time of hire may be required in some areas Qualifications (Preferred) PreferredExperience working in Audiology practice or with hearing devicesPost-secondary educationWorking Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling or otherwise moving objects. This position involves standing for extended periods of time and is not exposed to adverse environmental conditions. Physical Requirements Listening, Manual Dexterity, Sitting, Speaking, Standing, Walking Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

 

 

Multi-lingual Candidates Welcomed

 

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To inquire about this posting, email: careers@hsc.utah.edu

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu/

 

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

 

This position may require the successful completion of a criminal background check and/or drug screen.

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