Great that you're thinking about a career with BSI!

This is a full-time position open to individuals belonging to the 'Categorie Protette' (protected categories) according to Articles 1 and 18 of Law 68/99 (legge 68/99).

*Please submit your CV in English* 

Location: Italy (homebased)

Purpose of the role

This role provides comprehensive administrative support to the team, including the review and processing of quotations and applications, creation and maintenance of client master records, record uploads to client tools, and undertaking project work and general administrative duties.Prompt and professional responses to customer requests and comments are a key aspect of the role.

Key Responsibilities & Accountabilities:

Support the EMEA team in account program management.Receive, prioritize, and process new client applications and existing client quotations/recalculations.Create and update customer master records, including billing, licensing, and electronically stored master document records.Provide general administrative support to the team as requested.Assist with customer problems, both external and internal, and respond to inquiries in a timely manner.Ensure customer information is up-to-date and carry out regular data clean-up initiatives.Undertake specific project work as required.Adopt a team approach to working both within the group and with other teams and functions within the department and across the business.

Requirements:

Administrative support experience, preferably in a service delivery environmentClient relationship management supportData management experienceBusiness English (other EMEA languages desirable but not essential)Experience in auditing, compliance, or certification industry considered as plusMin. High school diploma or equivalent; further education (Bachelor’s) or certification in business administration or related field advantageous

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development including 20-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, company car (dependent on role), meal allowance, paid maternity leave, paid paternity leave, childcare leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. 

D&I Policy

 

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

 

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

#LI-IV1 #LI-Hybrid

 

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.