The Audit Manager position is primarily responsible for the leadership and direction of the MBPS Audit team. This role will be accountable for the completion of different audit engagements including key risk aud6ts, key risk reviews, consulting, investigations, and other special audit projects. The candidate is also expected to manage high quality, professional, and value-adding discussions with stakeholders during the various audit stages (planning, controls evaluation, testing, and reporting).

Position Responsibilities:

Perform the People Manager role which includes hiring and onboarding, capacity and productivity monitoring, coaching, mentoring, one-to-one discussions, performance management, and regular engagement activities.

Establish team credibility and build professional relationships with stakeholders while remaining fully independent.

Plan and lead various types of audits (key risk audits, key risk reviews, AML, SOX) in accordance with existing audit methodology, departmental standards, and regulatory requirements. Audit scope may include MBPS, global functions, Asia, GWAM, and any other segment/function as determined during audit planning.

Evaluate the management of risks and effectiveness of internal controls during audit engagements. Document practical and value-adding recommendations to improve the control environment. Discuss findings with stakeholders and reach agreement.

Required Qualifications:

Around 10+ years of progressive leadership experience in audit

Specialized knowledge in either of the following processes: life insurance operations (claims, underwriting, actuarial, contact center), investments, procurement, billing, payroll, treasury, IT (network, applications, cybersecurity), or transitions management.

Conversant with Anti Money Laundering, Sarbanes Oxley Act, FATCA, and OSFI requirements.

CPA, CA, CIA, CISA designation is required

Preferred Qualifications:

Strong interpersonal skills with the ability to build strong relationships, manage conflicts, and influence stakeholders and team members.

Highly organized with an ability to work in a fast-paced, broad matrix organization while managing workload with aggressive timelines.

Ability to quickly understand business processes, identify risks, and key controls. Innovative thinker with the ability to challenge status quo and continuously recommend action plans to improve control environment.

Experience in working across cultures, multiple geographies and time zones, and interact with different levels of senior leadership

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement