JOB DUTIES & RESPONSIBILITIES: ·         Customarily and regularly directs the work of at least 2 or more full-time employees. ·         Assists in maintaining appropriate staffing levels for the audit; leverage the resources and abilities of the audit team to maximize all recovery opportunities; assists in directing the work and processes of the team; provide consistent and contrastive feedback to help increase effectiveness at the audit. ·         Breaks project goals down into individual auditor goals; ensures that all assignments for the audit project team are distributed appropriately and that deadlines for the audit project team are met. ·         Tracks claim production and auditor productivity. ·         Makes audit projections for specific projects; meets claim generation targets for each project. ·         Ensures that all communications to the audit project team regarding the project are timely, accurate and thorough. ·         Interprets and validates client data and information. ·         Produces claims in accordance with client guidelines and PRGX procedures; meet regularly with client to review claim concepts. ·         Helps develop new audit concepts or procedures for team to ensure claim quality and consistency; applies audit concepts across entire audit. ·         Provides elevated level of contact for difficult vendor issues; negotiates outstanding claim issues with client vendors. ·         May participate in in pre-data calls, audit planning calls and other meetings as deemed necessary by audit management. ·         Works with audit management to determine data needs and to develop audit plan for projects; coordinate data needs with IT; collaborates on SQL and other data processes. ·         Provides timely updates of audit status and/or issues to audit management. ·         Documents audit process. ·         May help coordinate the buyer pull process with client. ·         Raises issues regarding problems that block individual or audit team effectiveness. ·         Supports implementation of best practices. ·         Provides guidance and helps train auditors and other staff; coordinates training and production of shared service and/or offshoring activities. ·         May maintain audit plan(s), scope parameters and due diligence information for the audit(s). REQUIRED WORK EXPERIENCE:   ·          Excellent IT knowledge and working knowledge of Microsoft Office ·          Minimum of 4+ years professional business experience in Accounting/Auditing related work ·          Minimum of 2+ years in a client facing environment   FUNCTIONAL COMPETENCIES:   Domain/Industry Knowledge & Focus ·         Overall understanding of the audit process end to end ·         Strong awareness of industry ·         Knowledge of target customer business and audit process ·         Understands the general business reasons for claim concepts ·         Familiar with key PRGX competitors Data Analysis ·         Integrates information from the wider business and from external sources to inform decisions ·         Evaluates diverse, complex, conflicting data to find best way forward ·         Finds subtle trends in data and understands long-term impacts for clients and the business ·         Presents data in compelling manner, highlighting key messages ·         Works with audit team, client, and CDS to develop ad hoc reporting ·         Develops client-required reporting Problem identification & Resolution ·         Finds multi-pronged solutions to complex problems with little support ·         Seeks and integrates information from wider business and external sources to inform decisions for their area of responsibility ·         Evaluates and integrates diverse, complex and at times conflicting information to identify the best way forward ·         Manages risks by weighing the potential implications of action versus no action ·         Challenges established thinking in constructive way ·         Encourages the exchange of new ideas Claim Production & Quality ·         Effectively manages lower-level associate’s day-to-day activities ·         Effectively manages the team's SLA ·         Provides reports on secondary exposure & recommends solutions ·         Checks work of others to ensure accuracy ·         Establishes processes and quality controls to minimize risk of common errors ·         Holds team accountable for quality ·         Provides meaningful input on claim production and quality to manage team member performance ·         Provides training to less experienced auditors and staff ·         Finds and implements process and procedure improvements related to team tasks Client & Supplier Management ·         Finds opportunities to improve profitability of existing projects and accounts ·         Finds opportunities to grow business with new audit opportunities for existing clients ·         Effectively communicates in and contributes to client meetings to drive claim production ·         Understands key financial indicators for their accounts ·         Interfaces frequently with suppliers and client stakeholders to access data and documentation supporting audit needs ·         Effectively and efficiently manages suppliers through the audit process ·         Presents claims to clients and effectively supports development logic People & Team Management ·         First to help lower levels solve difficult problems ·         Manages lower-level associates’ day-to-day activities ·         Encourages colleagues to support one another in the completion of their work ·         Encourages and listens to input from others ·         Shares information with relevant parties in a timely fashion ·         Leads by example ·         Provides on-the-job training to more junior colleagues ·         Provides consistent and constructive feedback to team members ·         Provides support and input for Performance Management process ·         Fosters a positive working environment ·         Helps lower levels to recognize and correct mistakes ·         Provide consistent and constructive feedback to help increase effectiveness of the audit ·         Identifies areas of improvement to help create efficiencies ·         Identifies when there are potential risks and problems that require escalation, and escalates appropriately BEHAVIORAL COMPETENCIES:   THINKING Maintains a Client Focus ·         Identifies client needs ·         Balances needs of clients, vendors, and PRGX in decisions ·         Maintains positive, professional relationships with key client contacts ·         Ensures team meets client needs with high level of service ·         Communicates client needs to team RELATING Communicates with Impact ·         Self-confident and engages wide variety of audiences ·         Influences others effectively using multiple styles ·         Facilitates open free flow of info across stakeholders ·         Comfortable in complex, ambiguous and pressured situations, adapts communication accordingly ·         Encourages others to listen and value input Motivates Others ·         Builds team engagement with local vision and strategy ·         Promotes enthusiasm on team ·         Adapts motivational strategies to individuals ·         Values and provides recognition ·         Inspires others to meet or exceed goals ·         Empowers with authority and latitude to accomplish goals ·         Takes an empathetic lens to how information might be received, and adapts communication accordingly SELF-MANAGING Displays Emotional Intelligence ·         Remains calm with pressures of leading a team ·         Keeps team members calm and focused ·         Encourages others to recover quickly from setbacks ·         Responds resourcefully to change and ambiguity ·         Aware of the impact of their emotions and reactions on those they lead, and manages their emotions accordingly ·         Builds trusting and supportive relationships with direct reports and colleagues ·         Role models positivity in the workplace, and encourages team members to see the positive in people, situations and events ·         Able to relate to many different types of people, sense their emotions, and consider their perspectives Organizes & Prioritizes ·         Allocates staff and resources to meet business needs ·         Develops plans to meet team's near- to mid-range goals ·         Provides clarity to others in regards to prioritizing ·         Prioritizes work so business needs are met ·         Quickly shifts priorities and plans based on changes Takes Initiative ·         Takes responsibility for team's performance ·         Takes decisive action in a crisis ·         Anticipates and proactively addresses issues that could impact client or business in mid-term ·         Accepts responsibility for the team's mistakes, and takes steps to ensure they don't happen again ·         Proactively takes action to help the organization meet broader goals ·         Incorporates new ideas into thinking ACHIEVING Drives for Results ·         Role models tenacity ·         Holds others accountable for delivering results ·         Sets challenging yet achievable goals, and encourages the team to deliver ·         Maintains energy when faced with high pressure situations and/or a heavy work load ·         Makes decisions to enhance the organization's mid-term financial position Manages Execution ·         Makes full use of available resources ·         Delegates and empowers effectively ·         Supports team by identifying and removing barriers to achieving goals ·         Coordinates work efforts within team ·         Identifies and provides needed resources and support Provides Direction ·         Sets clear expectations that support team's goals ·         Sets high standards and keeps team focused ·         Helps the team understand how their work supports business area's strategy ·         Adapts leadership style to person or situation LEADING Leads Change ·         Helps team understand need for change ·         Supports implementation of change on team ·         Identifies short-term business opportunities and the changes needed to bring opportunities to life ·         Monitors effectiveness of change initiatives ·         Seeks to understand and address resistance to change on the team Coaches & Develops ·         Provides coaching & support to build current and future skills ·         Encourages colleagues to support each other to complete team's work ·         Provides timely and constructive feedback to direct reports on work & behavior ·         Provides team members with challenging and motivating work ·         Provides space to make mistakes and learn from them WORKING CONDITIONS: ·         Benefits include Medical and Dental Schemes, Pension Scheme, Life Cover, Income Protection, 25 days holiday plus Bank Holidays, On-Line Learning Portal, Employee Assistance Programme, Subsidised Gym Membership, Eye Care, Cycle to Work Scheme, Enhanced Maternity and Paternity Pay