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What You'll Do

This 1.0 FTE Specialty Pharmacy Liaison will collaborate with clinic staff and Michigan Medicine Specialty Pharmacy to identify patients who are eligible to enroll in MM Specialty Pharmacy services, inform patients of their pharmacy choice options, and coordinate specialty pharmacy care based on their wishes.

Mission Statement

The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savingsResponsibilities*

The Liaison will work to identify patients proactively and close to real-time to identify pharmacy of choice and educate patients. The liaison will be expected to work onsite within the assigned clinic area(s) a minimum of 2 days per week.

Core functions:

Perform pharmacy insurance benefits investigation work to identify pharmacy network restriction(s).Utilize reports for prescriptions filled at outside pharmacies to identify patients with pharmacy choice.Collaborate with clinic staff to connect patients to their pharmacy of choice. This naturally occurs at time of prescription renewal, prior authorization renewal, insurance change or clinic visit.Communicate with patients, clinic staff, and specialty pharmacy staff to ensure smooth transition to patient's selected pharmacy.Serve as resource for all specialty pharmacy-related inquiries from patients and clinic staff, assisting in coordination and connection to subject matter experts when needs arise.Required Qualifications*Minimum of one (1) year of experience in a pharmacy or medical office setting with background in insurance benefits and knowledge of specialty pharmacy medications.Excellent interpersonal skills; specifically written and verbal communication skills as well as demonstrated ability to build rapport with colleagues.Competency with Microsoft Office applications including Word, Excel, and PowerPointProven ability to effectively work with multiple stakeholders in a high-paced, dynamic environment. Desired Qualifications*

Ideal candidate will be patient-centered, self-motivated, adaptable to change, innovative, and willing to take on tasks/responsibilities with autonomy as we are a growing program, and the working environment will continue to change.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Interested candidates should submit a letter of interest and resume.

Background Screening

University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Although the Posting End Date may indicate otherwise, this job may be filled and closed any time after a posting duration of seven calendar days.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.