Job Summary:  The Coordinator-Authorizations-AIC manages the authorization process for patients of all reimbursement types for any services requiring such authorization. Provides assistance to clinical and front office staff with authorization related issues, assists patients with referral and insurance issues ensuring authorization is obtained for office visits and or office procedures, and schedules patients for appointments. Manages patient flow for check-in, check-out, and appointment procedures. Performs other duties as needed.

Education and Experience:   High School Diploma or GED required. Minimum of two years healthcare experience required.

Knowledge and Skills:  Knowledge of Epic Systems preferred. The job requires exceptional communication and interpersonal skills and efficiency with outside medical groups, internal staff  All activities must be conducted in a confidential, professional, and personable manner. Able to keyboard 40 wpm. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications:  None.