The Role

Design and build automation solutions (processes and workflow) in accordance with agreed principles and that meet business needs, estimating the level of effort required to  configure/deliver RPA processes, working closely with the different stakeholdersExplore issues and/or needs to establish potential causes, related issues and barriers and working closely with team to ensure agreed data streams are maintainedWork on multiple phases of the process automation projects as per WTW best practiceConduct testing, ensuring project documentation is updated and all required approvals are secured for automation projects to be implementedDeliver robust RPA solutions with clear, detailed, and accurate supporting documentationReview design solutions of junior developers, making sure the most appropriate solution is selected and ensure efficient use of resourcesContribute to WTW Retirement RPA strategy and assess new automation opportunitiesIncident management, including root cause analysis, clean up and prevention of future occurrences: on-call support may be requiredHelp prioritize and direct technical tasks across Automation teamReport to Automation Lead and manage delivery milestones and workloadCoach and mentor junior developersProvide training to usersWork closely with other developers, business analysts, internal stakeholders and external providers

The Requirements

Academic Degree in Computer Science, Engineering, Mathematics, Information Management or similar fields of studies2 years of experience in RPA development (e.g. UiPath, Blue Prism, Power Automate Desktop, Automation Anywhere) or object-oriented languagesPractical experience in standard process analysis tools, requirements gathering, process mapping, and flow chart diagrammingSolid understanding of business challenges and how technical solutions using RPA can support WTW business needsExperience of working on multiple projects simultaneously, multi-tasking and working to deadlinesDemonstrated stakeholders facing experience and partnering with different colleagues to fully understand their context and objectives and drive successful outcomesFluent written and verbal communication skills in EnglishExcellent analytical, problem solving and communication skillsWillingness to learn, share knowledge and adapt in a constantly-changing fast-paced environment

WTW is an Equal Opportunity Employer