Purpose of Position:
The Automation Technology Analyst – ATA will be a member of the Pfizer Global Supply (PGS) – Digital Plant Network team within Pfizer Digital division reporting to the site Digital Lead, providing implementation support and advanced high level technical guidance over various projects and supporting day-to-day digital plant operations. Candidate will be responsible for effective documentation reviews and ensure conformance to all Pfizer standards, PGS quality policies, and cGMPs for the generation of quality plans. The candidate will also be responsible for System Lifecycle best practices for Cyber Security standards and Configuration Management practices.
Support scope of ATA (Automation Technical Analyst):
Based at the Newbridge site in the assigned area:
Provide L3 Digital Technology Support and apply site-specific knowledge to address incidents with manufacturing automation and laboratory systems and other GMP systems.Coordinate site infrastructure tasks at the site by liaising with global platform teams and DXC Support Services to support applications and technologies.Provide infrastructure expertise when sizing server capacity demands (CDP) for applications.Provide hardware and operating system installation support and business as usual support of devices not otherwise supported by local Site Services team to include device patching, change control, and Site GMP requirements as necessary.Review all plant-level requests for change management for all GMP systems servers, networks, databases, middleware, etc.Provide application installation and configuration technical support as necessary.Liaise with Pfizer Global Engineering (PGE) for local infrastructure requirements and associated technology tasks related to PGE activities.Ensure standardization of platforms to meet life cycle requirements.Provide support to the Pfizer Plant Automation Network Structure (PANS)Knowledge of Cyber Security architecture principles and applications used in industry for network security.Ensure that all equipment and facilities are maintained in a GMP-compliant state at all times.Participate in the 24x5 on duty call system for high priority PGS tickets and provide problem solving skills in assistance and site-specific knowledge as needed for all high priority tickets globally.Primary Duties
Implement global programs for standardization and globalization of priorities.Ensure consistent implementation of business process automation principles and alignment of changes with project and departmental objectives.Work closely with project sponsors and project team members to ensure effective communication takes place throughout any project life cycle.Support the evaluation and implementation of new automation technologies with stakeholders.Apply best practices to drive efficiency and reduce risk in business processes.Act as the subject matter expert (SME) in site digital automation technology support.Implement planned maintenance tasks and back up strategies for plant digital supported systems.Prepare and update supporting IT assets, quality and GMP documentation as necessary.Troubleshoot and problem-solve IT issues directly or by engaging 24x7 vendor support.Provide estimated project costs for upgrades and maintenance to management when necessary.Maintain biweekly status reports / dashboards for team leads and site technology life cycle projects and associated compliance readiness requirements.Qualifications: (include preferred education, experience, additional attributes)
Automation Technology Analyst must have a minimum in Bachelor’s Degree within a technical field such as Computer Science, Information Technology Systems or related to Automation/Computer Engineering discipline with field and/or equivalent work experience with min. 2+ years in Manufacturing/Technical support service areas, preferably in the Life Sciences/Pharma industry.Attributes to include:
Excellent written and verbal communication skillsUnderstanding of the ITIL operational framework for IT processesAbility to work and collaborate as part of larger cross functional teams and lead digital global initiativesAbility to remain composed under high pressure situationsAbility to address and diplomatically resolve interpersonal conflict if necessaryDeep knowledge of technology policies, processes and procedural development for implementationsDeep knowledge of plant manufacturing processes using Automation and Lab technologiesKnowledge of and intellectual curiosity to learn and adapt new automation technologies, process and business directions.Ability to work towards departmental objectives with minimal supervision in the day to day work environment and be adaptable to changing priorities and assignments.Ability to present specific site information in front of colleagues and management when necessary using MS Office 365 tools.Ability to participate in multiple project team meetings with suppliers and complete tasks on schedule.Additional Information
In order to be considered for this position in Ireland you need to be legally eligible to work in Ireland.
Please note there is no relocation support available for this position
How to apply
Make a difference today, all suitable candidates should apply with CV below. We are looking forward to hearing from you!
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Information & Business Tech