Job Description

***Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee’s role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency.***

Reporting to the Manager Field Performance, this role works with other Field Service Engineering Technician (FSE), located in the Ontario Region.  As a FSE, you will provide onsite support and assist dealers with resolving vehicle technical issues.   Additionally, you will support our Engineering and Legal departments performing Engineering and Safety Investigations and may represent GM in legal proceedings as a technical expert.

As a strong team player, you will interface with the Canadian Field Service Engineering Team, and cross functional global Engineering teams to diagnose and resolve vehicle issues.

Experience in dealer technical/service environments, exceptional vehicle diagnostic skills and staying up to date with leading edge vehicle diagnostics tools/methods are key to this role. This role requires the successful candidate to be on the road servicing dealers, and the ability to legally operate a motor vehicle on a regular basis. A company vehicle is provided for business purposes.

Additional Job Description

Required skills and Experience:

A high level of vehicle diagnostic skill and experience

Experience with GM Diagnostic Tools (MDI / GDS / Scopes, etc.)

Broad knowledge of vehicle systems including Electrical, Powertrain, Chassis, EV

Strong communication, interpersonal and leadership skills

Strong analytical abilities combined with great decision-making skills

Ability to work independently

Strong learner and ability to work in cross-functional team environments

Desire to stay at leading edge of new diagnostic tools and methods

Valid Driver's License

Willingness to travel frequently throughout Ontario

Ability to represent GM in legal proceedings

Proficient with Microsoft Suite (Excel, Word, PowerPoint)

Fluent in English (written and spoken)

Education and Training:

Licensed Automotive Technician

Preferred Skills and Experience:

Extensive experience in the automotive technical field (Certified Technician)

10+ years working as a Licensed Automotive Technician

Knowledge of GM Service applications (SI, GDS)

Relevant advanced qualifications/Degree

French language as an asset

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Benefits Overview

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave;

Healthcare, dental, and vision benefits;

Life insurance plans to cover you and your family;

Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement;

GM Vehicle Purchase Plan for you, your family and friends.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statement

Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.