Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Lexus of Santa Barbara, a Ken Garff Automotive Dealership, is currently looking for a talented Service Advisor (Writer) that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here’s why you’ll want to work here:

Paid training and real career growthIndustry leading scheduleCompetitive compensation packageAverage monthly Salary: $3500-$10,000 + + + (this includes State Min. Wage + commissions/bonuses)**Great people with a great culturePaid Time Off and 401k with Company matchMedical, Dental, Vision, Short and Long-term disability, AD&D and Life InsuranceYear-end bonus program for all employees (Garff Giveback)Employee discounts on Vehicle Purchase, Parts, Service and More!

**The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance related bonuses and incentives.

Here's what you'll be doing:

Greet all customers promptly and professionallyDetermine customer’s primary concern and then review additional maintenance needs when appropriateOffer a no cost vehicle condition inspection to every customerGive and document fair, competitive, transparent price quotes, with the customer and dealership’s best interest in mindCommunicate with each customer in a fashion that leaves them feeling comfortable and informed every timeHandle all customer complaints immediately and resolve to the customer’s satisfactionEstablish and maintain great customer relationships that encourage repeat and referral businessWork as a team player and uphold the company’s standards of professionalism and integrityOther duties as assigned

Here’s what you’ll need:

1-2 years of experience in dealership Service Advisor positionPrevious automotive service department or dealership experience highly desiredMust be energetic, enthusiastic and team orientedMust be skilled at listening, problem solving and communicationMust be 18 years or older and be authorized to work in the U.SHigh School Diploma or equivalentA valid in-state driver's license and a good driving record, per company standards

We are an Equal Opportunity Employer

((  We Hear You  ))