**Overview:** _At Transdev, we take pride in fostering a strong culture of_ **_safety, professionalism, and personal responsibility_** _. Our_ **_Level 2 Specialist_** _plays a crucial role in the success of autonomous vehicle operations, ensuring safe and efficient transportation while upholding the highest standards of conduct._ _L2 Specialists are responsible for_ **_safely operating and evaluating self-driving vehicles_** _in autonomous mode, providing ride-hail services to the public, supporting fleet maintenance, assisting with depot operations, and contributing to mapping and data collection efforts. Additionally, they play a key role in testing unreleased software, training peers and new hires, and supporting vehicle launches._ _With a strong emphasis on_ **_safety and continuous improvement_** _, L2 Operators are expected to demonstrate professionalism in all aspects of their role, including mentoring and assessing new team members. This position also offers opportunities for career growth, with a pathway to Team Lead roles within the L model._ **_At Transdev,_** **_safety is our top priority_** **_, and we expect all team members to uphold this commitment in every situation._** **_Transdev is proud to offer:_** **_• Competitive compensation package of minimum $19.00 – maximum $22.00_** **_Benefits include:_** **_• Vacation: minimum of one (1) week_** **_• Sick days: 5 days_** **_• Holidays: 6 days_** **_• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term_** **_disability, voluntary long-term disability._** **Key Responsibilities:** **Vehicle Operations & Safety** + Maintain **Transdev’s high standard of safety** inside and outside the vehicle. + Operate an AV for **6-8 hours per day, up to 5 days per week** (subject to change based on business needs). + Drive in a **variety of environmental conditions** on both **defined and undefined routes** while ensuring compliance with safety protocols. + Respond quickly to **changing conditions and high-pressure environments** as needed. + Ensure the **security of vehicle keys and disks** , including proper handling, importing, and accounting at the beginning and end of each shift. + Assist with the **recovery of autonomous vehicles** , including safe parking, disengagement, and relocation of the vehicle. + Apply safety protocols in any scenario requiring intervention or rescue of an AV. + Follow diagnostic guides to **troubleshoot driver support modules** , including **mobile devices, laptops, and other work-related equipment** . + Perform **utility work** , including **charging, vehicle preparation, and servicing** , when not operating a vehicle. **Customer Interaction & Public Engagement** + Provide rides in autonomous vehicles to the **general public** while ensuring a safe and positive experience. + Represent **Transdev and the client** by **showcasing self-driving technology** to guests in a **friendly and professional manner** . + Engage with passengers, provide assistance as needed, and educate them on self-driving technology. + Serve as a **point of contact** (POC) for **client Security and Facilities teams** regarding issues and repairs at remote sites. + Ensure excellent **customer service** while assisting passengers in **boarding, disembarking, and transitioning to a rescue vehicle if needed** . **Collaboration & Continuous Improvement** + Work independently as well as in **small groups (2-10 people)** to execute operational tasks. + Participate in continuous training to **stay current on vehicle technology, operational procedures, and safety protocols** . + Adhere to **assigned shifts and schedule changes** as required. + Role will likely evolve from more behind the wheel initially to more technical requirements to potential calibrate, dispatch and ensure maximum online time for the AV + High mobility between markets is highly desirable as the technology matures **Required Education and Experience:** + _Minimum of 3 years of experience driving on public roads. Additional experience is preferred;_ + _High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences;_ **Required Knowledge Skills and Abilities (KSAs):** + _Ability to parallel park with minimal assistance._ + _Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs);_ + _Proficiency with using a touchscreen smartphone (Android preferred by not required); and_ + _Must be able to type at least 40 adjusted wpm._ + _Must have good attention to detail and be able to quickly and concisely describe their thoughts;_ + _Capable of responding quickly and simultaneously to multiple scenarios;_ + _Adapt quickly to new and developing technology;_ + _Cross-functional verbal and written communication and issue escalation;_ + _Must be able to multitask multiple technologies, including communications devices and vehicle status systems;_ + _Must be able to work specific shifts, including early mornings, evenings, overnights and/or weekends, as well as travel for up to one month; occasionally may be required to work overtime and be recalled for peak operational demand._ + _Must be able to perform your shift from a compact crossover vehicle; periodically exposed to the elements and outdoors_ + _Travel up to 20% of the time_ + _Excellent written and verbal communication skills; and_ + _Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments_ **Physical Requirements:** + **_Routine and repetitive standing, walking, and long periods of sitting._** + **_Use of extremities to include hands/fingers/grip and; handle or feel; and talk or hear; climb stairs and/or ladders._** + **_May be routinely required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl._** + _Must be able to routinely and repetitively lift and/or move up to 45 pounds._ + _Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus._ + _Most work is accomplished outdoors or in a vehicle._ + _Work may require exposure to inclement weather and or extreme environments_ + _May need to operate alternative modes of transportation such as a bicycle or scooter_ **Pre-Employment Requirements:** + _Must be 21 years old;_ + _Must possess a valid driver’s license in the state of application_ + _Does not have more than 1 point on the driving record (California), or one non-major moving violation in the preceding three years;_ + _Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs_ + _Has not had any driver’s license suspension or revocation based on driving or operating any_ _vehicle under the influence of alcohol or any drug in the past 10 years;_ + _Never been the at-fault driver of a motor vehicle involved in an accident that resulted in_ _injury or death of any person._ + _Must have and maintain a driving record that meets state AVT (Autonomous Vehicle Tester) and/or other applicable regulations and laws; and_ + _Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the autonomous vehicle monitor will be working;_ + _All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening_ + _Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements._ + _Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law._ + _Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it’s required_ + _If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS._ About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev tooperate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. TransdevU.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by110,000 team members from around the world. As an operator and global integrator of mobility, we are driven byour purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable,and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch anoverview video athttps://youtu.be/ilO5cv0G4mQ _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified._ _The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law._ _Drug-free workplace_ _If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check._ _California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy._ **Job Category:** Autonomous Vehicles **Job Type:** Full Time **Req ID:** 4861 **Pay Group:** ECH **Cost Center:** 577 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. **About Transdev** Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.