Job Description Our client is currently seeking an experience IVR Engineer to join their growing team. This engineer will be responsible for collaborating with our client's UC Communication teams to design, build, test, and deploy IVR applications. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Desired Skills/Experience  5+ years progressive experience/responsibilities in software development  Knowledge of XML, VXML and Web Services  2+ years developing and supporting IVR Applications in an Avaya Orchestration Designer environment  Ability to work tier 2/3 tickets in an Avaya environment  Experience with large scale IVR implementations  Must have experience integrating IVR with various back-end systems, databases, telephony interfaces, CRM and CTI environments  Experience with Speech Recognition and Text-to-Speech technologies  Knowledge of SQL/Oracle query development  Self-starter and motivated to meet timelines and objectives while working on multiple tasks null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.