Aveda - Salon Development Partner - Richmond, VA
The Estee Lauder Companies
**Description**
We are looking to recruit for an exciting opportunity with the Aveda brand team. This role is essentially a business development/account management position and would suit someone with Retail/Salon management experience with a knack for sales & the ability to coach and motivate others.
Fundamentally, the Salon Development Partner manages and drives growth within existing salon partner business together with a focus on opening new Aveda salons. This position will have access to a range of confidential information and so will require the personal characteristics of discretion and integrity.
Key responsibilities but are not limited to: GROWTH New Business & Business Development
⁃ Open new salon accounts in accordance with agreed Targets and Brand Guidelines
⁃ Identify potential geographical areas for growth and monitor opportunities on an ongoing basis
⁃ Seek and secure new leads, interest and develop a new business pipeline
⁃ Increase the sales volume and product mix in existing salon accounts in accordance with agreed Targets and Brand Guidelines
⁃ Organize Salon Owner meetings and communicate Brand Information together with training on Aveda products & services
⁃ Work with Educators in each region to build mutually respectful working relationships and clear channels of communication
⁃ Achieve sales growth goal annually set by National Sales Manager
⁃ Inspire and educate network of salon business to fulfil Aveda Salon Model
⁃ Increase retail productivity in all accounts and reach new launch penetration goals
⁃ Build strong relationships with salon owners and teams in order to implement Aveda programs and build successful sustainable salons delivering YOY grownth QUALITY Service Cycle
⁃ Plan and execute appropriate call cycle for the assigned region
⁃ Execute the SDP Business Development Cycle in full at each salon/spa visit, ⁃ Plan and execute effective guest events
⁃ Sell in and sell through launches on time and meet penetration goals
⁃ Manage all designated accounts in an efficient and productive manner
⁃ Oversee inventory levels with salon accounts. Identify Top 20 products and set targets. Sales and education
⁃ In partnership with Education Development Partners, ensure Salon Businesses are kept up to date with extensive Aveda Product Knowledge, events, promotions, and signature services.
⁃ Promote all Aveda sponsored education and increase attendance.
⁃ Plan and execute education utilizing the resources available in all territories in conjunction with the Education. Personnel Attributes
⁃ Effective coaching style with the solid ability to inspire and motivate others
⁃ Effective verbal and written communication skills
⁃ Solution selling skills
⁃ Professional presentation skills
⁃ Quality customer service skills
⁃ Confidentiality, tact and discretion when dealing with people
⁃ Willingness to work a flexible schedule and travel
⁃ Travelling between Salon locations ⁃ must hold current drivers license
**Qualifications**
⁃ Ideally 3+ years Retail/Salon management experience within cosmetics or related industry
⁃ Retail / Salon Training & Coaching Experience
⁃ New business development experience
⁃ Experience in strategic planning and execution
⁃ Knowledge of contracting, negotiating
⁃ Ability to develop and deliver presentations with passion and creativity
⁃ Excellent working knowledge of the Microsoft Suite of tools
⁃ Excel, PowerPoint, Word
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