San Ramon, CA
15 days ago
AVP, Lower Middle Market Region Lead, Pacific North

The Lower Middle Market (LMM) Region Lead is a high-impact role leading core underwriting activities and production processes for their respective US Region through a team of 8 to 12 matrixed new business underwriters. This team will have no renewal or mid-term servicing responsibilities, therefore the ability to drive and manage an effective new revenue generation process is paramount. 


This position will report to the Lower Middle Market Segment Lead with matrix reporting relationship to Commercial Insurance (CI) Regional. They will work collaboratively with regional CI leaders and distribution to achieve budgeted new business growth targets. The position requires a candidate with both strong underwriting and relationship-building competencies to interact with internal and external stakeholders at all levels. Strong collaboration and partnership with Operations will be necessary to execute the underwriting and workflow processes.


Additionally, this position has accountability for audit results, compliance scores, the delegation of underwriting authority and will review and coordinate above authority referrals. This position will be involved with LMM hiring processes within the region and will be heavily involved in training and development. 


Primary responsibilities:

Drive new business production through multiple branches and distribution sources. Approve deals within assigned authority limits, ensuring timely and accurate decision-making. Manage underwriter productivity, including coaching and mentoring on desk-management skills for both generalist and specialty underwriters. Analyze production, profitability, business mix, and underwriter productivity across industries, lines, and branches and develop actions to improve results. Collaborate with partners in Field Underwriting and Distribution to develop and implement local-market tactics. Collaborate with Distribution partners on sales execution, agency management, and agency communications. Ensure adherence to audit and compliance requirements, including executing self-audits. Contribute to talent management for matrixed staff, including performance assessments and compensation planning. Build and maintain superior relationships at all levels, both internal and external. Travel as needed. Make independent decisions and recommendations to the LMM Segment Lead on the process for acquiring new business. Maintain and manage superior relationships at all levels – internal and external.

Knowledge, Skills and Abilities:

Given the breadth of opportunities and exposures across multiple disciplines, the preferred candidate for this role must have demonstrated knowledge and experience in commercial lines new business underwriting. In addition, the following skills are required: 
•    Demonstrated record of teamwork, leadership and integrity in building and sustaining internal and external relationships to achieve planned outcome.
•    Strong organizational and time management skills.
•    Proven ability to use technical, analytical and underwriting decision making skills to effectively coach others.
•    Documented success in driving business results through producer and sales management skills.
•    Experience developing and executing business plans.
•    Strong interpersonal, communication and negotiation skills to ensure a clear, consistent message to customers, producers, employees and other stakeholders.
•    Ability to incorporate customer perspectives within business and profit strategies.

Education and Experience: 

•    Bachelor’s degree or equivalent experience
•    Minimum 5-7 years commercial lines underwriting experience including a strong working knowledge of multi-line and monoline product offerings

The pay range for the role is $102,000 to $168,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

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