Department/Unit:

Practice Nursing Operations

Work Shift:

Day (United States of America)

The Assistant Vice President (AVP) of Faculty Physicians Nursing Operations coordinates, plans, directs, implements, and manages the administrative, financial, and operational responsibilities for the services that supports nursing caregivers in the delivery of patient care at the faculty practice sites.

Principal Position Responsibilities

The Assistant Vice President of Nursing is responsible for the direct patient care provided by the nursing staff in the outpatient practice settings. They assure that competent, compassionate patient care is uniformly provided to customers including referring providers, and patients in the ambulatory and community settings. The AVP of Nursing develops, implements, and evaluates policies, programs, and services consistent with the system mission and the department’s vision and philosophy.  They provide direction and support to practice-based leadership and collaborates with other service and department leaders toward attainment of short and long-term goals and objectives.  As a member of the nursing management team, the AVP of Nursing participates in the efficient and effective management of the department of nursing, and the development of its strategic plan.

Mission, Core Values and Service Excellence

Contributes to the creation of a compassionate and caring environment for patients, families, and colleagues through displays of kindness and active listening.   Recognizes and appreciates that each employee’s work is valuable and contributes to the success of the Mission.

Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction.

Exhibits positive service excellence skills to patients, visitors, and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays, and changes.

Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment.  Initiates open communication, conveys positive intent, offers assistance.

Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.

Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies, and department finances.

Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating, and responding to unique, spiritual, personal, and cultural backgrounds of patients, families, and colleagues.

Strategic and Operational Planning

 Develops and achieves annual departmental goals and assigned organizational objectives, which support the system goals and mission statement.

Assists in the development of evidence-based departmental and program goals and works collaboratively with the department chairs and practice medical directors for faculty sites.

Facilitates departmental plans to achieve overall goals of the organization.

Participates in identification of indicators to measure accomplishments of strategic plans.

Provides administrative direction and coordination in the formulation, interpretation, and administration of long-range policies, procedures, and programs.

Supports and communicates the organizational plan to ensure compliance with all regulatory standards.

Planning and Program Management

Provides administrative direction and coordination in the formulation, interpretation and administration of current policies, procedures, and programs.

Evaluates program outcomes and makes modifications as needed.

Analyzes policy decisions to determine short and long-term financial and organizational implications and prepares related reports reflecting recommendations.

Maintains all policies, procedures, and systems in compliance with regulatory standards; specifically, DNV accreditation standards.

Operational Management

Responsible for the day-to-day operations of the Faculty Practice Nursing department.

Responsible for compliance with all accreditation standards (DNV).

Monitors and reviews the work of departmental personnel to ensure meeting departmental goals.

Demonstrates effective leadership techniques as indicated by high productivity.

Responds to changes in work efficiently and effectively.

Support implementation and utilization of clinical nursing research.

Promote the use by colleges and universities of the facilities for clinical education and foster good relationships between the hospital and its educational institutions.

Network to establish the hospital as a pre-eminent source of professional education, healthcare information, and patient care delivery.

Evaluate program/student placement effectiveness on an ongoing basis.

Educate and market the roles and responsibilities of nursing to a variety of audiences in the lay and professional community.

Financial Management

Participates as needed/requested in contributing to the operating and capital departmental budgets by analyzing program needs, considering resources necessary for patient care, and developing plans on both a short and long-term basis.

Supports the budgets and all accounts in a fiscally prudent, responsible, and cost-effective manner, and within the approved budget.

Prepares operational and analytical reports that identify trends, opportunities and problems and suggests solutions as requested.

Maintains and monitors operating statistics for the department/programs adjusting staffing, supplies, or capital expenditures to activity status.

Human Resource Management

Selects qualified and quality personnel.

Mentors, counsels, and disciplines staff to ensure quality of work and adherence to hospital policies and procedures, while engaging in and advocating for succession planning for nurse leaders.

Establishes standards for all department personnel by having criteria-based job descriptions.

Conducts review of appropriate personnel to ensure current required license, certification, or registration is maintained as evidenced by meeting all minimum job qualifications and lack of valid citations.

Establishes work schedules and assignments in conformance with current federal, state, local wage and hour laws, and hospital policies.

Provides for effective distribution and utilization of personnel based on department needs by collecting and analyzing data to determine changing departmental trends.

Provides in-services and continuing education needs for all personnel in the department.

Acts as primary lead and expert for bargaining unit relations in the Faculty Practice sites, in collaboration with hospital nursing leadership (CNO, ACNO) and Human Resources.

Hospital-wide Leadership

Provide direction and act as a mentor in assisting direct reports to succeed.

Be accountable for self-development and keep current on clinical, leadership, education, and healthcare topics.

Participates in, or leads as directed, various system committees, meeting established objectives.

Actively participates in and supports system-wide functions and activities to promote the organization.

Conducts regular rounds and staff meetings with employees.

Ensures confidentiality of all patient and system information is maintained by department staff according to established procedure.

Patient Safety

Monitor the compliance of professional, regulatory, and governmental standards and maintain liaison with administration, quality, and risk management on regulatory agency investigations pertinent to the nursing organization.

Formulates, implements, and monitors the departmental safety program. Supports a system that encourages the identification and analysis of errors and near misses in the context of a safety culture.

Assures all mandatory safety training is accomplished as evidenced by training records.

Conducts departmental safety inspections to assure compliance with hospital safety standards as evidenced by documented inspection reports.

Attends all mandatory in-service education.

Is aware of and compliant with all system and ambulatory care regulatory agency safety goals and objectives.

Qualifications and Ideal Characteristics

A Master’s Degree in health, business, education, or related field. Must hold current NYS Registered Professional Nurse license.

7-10 years of experience in nursing, involving ambulatory care.

Demonstrated progressive management experience, minimum 3-5 years.

Able to communicate effectively at all levels within the organization and with external customers and agencies.

Creates a collegial and collaborative environment among all members of the healthcare team.

Articulates clear expectations with staff and members of the patient care team.

Demonstrates responsibility and accountability for decisions.

Identifies problems, gathers data, establishes facts, and draws valid conclusions.

Ability to improve job performance through continuing education.

Possesses knowledge of quality concepts, principles, and problem-solving tools and techniques, and demonstrates ability to apply in support of departmental and patient care quality improvement.

Salary Range: Min. $62.26 - Max $102.74/hr

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.