New Delhi, National Capital Territory, India
14 days ago
AVP/Manager/AM Asset Specialist (Branch/MSF) - New Delhi/Gurgaon/ Noida/ Kolkata/Jaipur/Chandigarh - GCB6/7

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers where wealth pools are growing faster than in any other region, Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers’ needs.

Role Purpose

The bank primarily depends on the asset products (Mortgage, Personal Loans, Loan Against Securities etc) to build its assets business.The assets business is extremely technical and with each region of India operating under different local regulations.Accordingly, The Branch assets specialist is a subject matter expert is needed for the fulfillment of asset product applications sourced by Relationship Managers (RMs) building a support system to ensure seamless processing of these applications within the system.It involves interaction with various stakeholders both within HSBC and outside of HSBC ( Risk Team, Builders, Societies etc)

Principal Accountabilities

Impact on the Business / Function

Responsible for Asset product disbursals of the BranchBack-end support to Branch RMs in the end-2-end process of sourcing to disbursal of any asset product applications.Effective co-ordination with internal external stakeholdersRegular monitoring of status of logged in applications.

Customers / Stakeholders

Internal - Credit Risk Units, Legal Branch staff

Leadership Teamwork

Developmental coaching intervention for the branch RMsEffective co-ordination with all stakeholdersIdentify cross-sell opportunities for other product lines and sell / refer these to the RMs

Operational Effectiveness Control

Discrepancy rates in applicationsFraud controlComply with the applicable laws, regulations, Group and local guidelines related to Sanctions and Anti Money Laundering policy of HSBC while undertaking various day to day operationsRemain alert and promptly report to the Sanctions Officer/ Line manager ( As applicable and required by sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of Anti-Money Laundering (AML) policy or any other related procedures.Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activitiesSupport the Country or Regional Office/ AML Investigations by providing additional information when requiredResponsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandatedRequesting additional training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of Politically Exposed Persons acceptance, prohibition, guidelines in order to ensure that is fully compliant .Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mailTo be aware and Identify high risk indicators for various products and Services offered example Cash, insurance, credit cards products etcEnsure that all records are obtained in respect of customers or New to bank customer for any products and services provided by HSBC are as per the process laid down.Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfersEnsure Adherence to the regulatory guidelines and internal Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business ProceduresTo be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the sameNecessary remediation steps need to be undertaken in case if there is any breach or non-adherence to the policy laid downMust undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite mannerEnsure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile

Major Challenges

The Asset Specialist will play a crucial challenging role in increasing business Staff Activation of the branches.With branch staff having limited expertise in handling complex Asset product applications, the incumbent will also play the role of a coach mentor for the RMs.The role holder will need to display effective working capabilities in handling these challenges in a dynamic environment.

Role Context

The assets business accounts for major share of retail lending portfolio. It has been identified as an area of focus and is expected to be a key contributor to profitability going forward.The branch sourced assets products are expected to contribute 50-70% of monthly disbursals. A strong and effective specialist role will need to be in place to ensure that this source of business is not at risk.By participating in all aspects of the sales process, the incumbent of this position will be a key contributor to the achievement of these targets.

Management of Risk

Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks.

Observation of Internal Controls

Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner.

Role Dimensions

Primary responsibility for them is to help Relationship Manager achieve targets by ensuring seamless asset product disbursalsThe incumbent would effectively carry the direct accountability for achieving assets disbursals of the Branch reporting directly into the BM.

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers where wealth pools are growing faster than in any other region, Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers’ needs.

Role Purpose

The bank primarily depends on the asset products (Mortgage, Personal Loans, Loan Against Securities etc) to build its assets business.The assets business is extremely technical and with each region of India operating under different local regulations.Accordingly, The Branch assets specialist is a subject matter expert is needed for the fulfillment of asset product applications sourced by Relationship Managers (RMs) building a support system to ensure seamless processing of these applications within the system.It involves interaction with various stakeholders both within HSBC and outside of HSBC ( Risk Team, Builders, Societies etc)

Principal Accountabilities

Impact on the Business / Function

Responsible for Asset product disbursals of the BranchBack-end support to Branch RMs in the end-2-end process of sourcing to disbursal of any asset product applications.Effective co-ordination with internal external stakeholdersRegular monitoring of status of logged in applications.

Customers / Stakeholders

Internal - Credit Risk Units, Legal Branch staff

Leadership Teamwork

Developmental coaching intervention for the branch RMsEffective co-ordination with all stakeholdersIdentify cross-sell opportunities for other product lines and sell / refer these to the RMs

Operational Effectiveness Control

Discrepancy rates in applicationsFraud controlComply with the applicable laws, regulations, Group and local guidelines related to Sanctions and Anti Money Laundering policy of HSBC while undertaking various day to day operationsRemain alert and promptly report to the Sanctions Officer/ Line manager ( As applicable and required by sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of Anti-Money Laundering (AML) policy or any other related procedures.Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activitiesSupport the Country or Regional Office/ AML Investigations by providing additional information when requiredResponsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandatedRequesting additional training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of Politically Exposed Persons acceptance, prohibition, guidelines in order to ensure that is fully compliant .Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mailTo be aware and Identify high risk indicators for various products and Services offered example Cash, insurance, credit cards products etcEnsure that all records are obtained in respect of customers or New to bank customer for any products and services provided by HSBC are as per the process laid down.Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfersEnsure Adherence to the regulatory guidelines and internal Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business ProceduresTo be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the sameNecessary remediation steps need to be undertaken in case if there is any breach or non-adherence to the policy laid downMust undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite mannerEnsure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile

Major Challenges

The Asset Specialist will play a crucial challenging role in increasing business Staff Activation of the branches.With branch staff having limited expertise in handling complex Asset product applications, the incumbent will also play the role of a coach mentor for the RMs.The role holder will need to display effective working capabilities in handling these challenges in a dynamic environment.

Role Context

The assets business accounts for major share of retail lending portfolio. It has been identified as an area of focus and is expected to be a key contributor to profitability going forward.The branch sourced assets products are expected to contribute 50-70% of monthly disbursals. A strong and effective specialist role will need to be in place to ensure that this source of business is not at risk.By participating in all aspects of the sales process, the incumbent of this position will be a key contributor to the achievement of these targets.

Management of Risk

Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks.

Observation of Internal Controls

Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner.

Role Dimensions

Primary responsibility for them is to help Relationship Manager achieve targets by ensuring seamless asset product disbursalsThe incumbent would effectively carry the direct accountability for achieving assets disbursals of the Branch reporting directly into the BM.Graduate with 2 to 5 years of experience

Knowledge / Experience

Demonstrate behaviours consistent with HSBC ValuesProven adherence to controls and compliance with no significant breachesMarket/Competition Product KnowledgeIndepth understanding of the bank’s assets sourcing and disbursal process

Skills

Organizing skills Problem solving skills

Additional Information

The GCB 6 or GCB 7 will be offered depending on the selected candidate's skill and relevant experience

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

Graduate with 2 to 5 years of experience

Knowledge / Experience

Demonstrate behaviours consistent with HSBC ValuesProven adherence to controls and compliance with no significant breachesMarket/Competition Product KnowledgeIndepth understanding of the bank’s assets sourcing and disbursal process

Skills

Organizing skills Problem solving skills

Additional Information

The GCB 6 or GCB 7 will be offered depending on the selected candidate's skill and relevant experience

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

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