Position Information Position Information

Posting Title AW Pipeline Technician Supervisor Job Requisition Number COA092923 Position Number 109189 Job Type Full-Time Division Name AW Distribution System Service Minimum Qualifications
Graduation from an accredited high school or equivalent. Six (6) years of progressively responsible experience in construction or maintenance activities, including five (5) years of experience in water and wastewater underground utility construction maintenance, and one (1) year of which was in a lead or supervisory capacity.

Licenses or Certifications: Valid Texas Commercial Driver’s License (CDL) Required to stay current in the AW Respiratory Protection and Confined-Space Entry programs. Positions in Water Distribution: Class C Water Distribution License or higher from TCEQ required at time of hire. A Surface Water License may substitute for the Class C Water Distribution License. Positions in Wastewater Collection: Class II Wastewater Collection License or higher from TCEQ required at time of hire. Notes to Applicants Work Schedule:
The supervisor position for Distribution System Services will be filled for the Monday – Friday, 7:30 am – 4:00 pm shift.

The new supervisor for Distribution System Services will be responsible for emergency response within the water distribution system to include leak investigation. This position will also be responsible for line locates and inspections.


When completing the City of Austin employment application:
A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position.

Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used.

A resume is required but will not substitute for a complete application. Using “see resume” (or similar) on the application or in the supplemental questions will be considered an incomplete application which will be disqualified.


If you are selected to interview:
Your skill level in the competency areas of the position will be assessed. A 70% or better will be required on all assessments in order to be considered for the next step in the process.


Pre-Employment Requirements
If you are identified as a top candidate, verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.

If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Job offers are contingent upon completing and passing a physical exam and a drug and alcohol screening test. Candidates must be able to qualify for Austin Water’s Respiratory Protection program. Job offers are also contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.


Candidates must also pass a Criminal Background Investigation.


Driving Requirement:
This position requires a Valid Texas Commercial Driver License (CDL).or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.


Commercial Driver’s License
This position requires that applicants possess a Commercial Driver License to meet the minimum qualifications. Employees possessing a CDL must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles.


Work Environment
This position is in a heavy industrial setting and requires performing all duties associated with responding to water emergencies, line locating, and leak detection in all weather conditions including extreme heat, cold and rain. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations.


Confined Space Entry and Physical Requirements
Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered.


This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted.


All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite – including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $30.70 – $38.37 Hours Multiple Shifts – See “Notes to Applicants”

All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 01/07/2025 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Glen Bell Service Center, 3907 S. Industrial Drive, 78744 Preferred Qualifications Strong organizational skills and demonstrated experience in planning, organizing, and managing the delivery of construction and/or utility projects to support organizational goals Experience coordinating, collaborating, and working effectively with other departments or units within an organization Ability to manage multiple ongoing projects, keeping stakeholders informed of status Project management experience including managing multiple projects with varying deadlines and deliverables Demonstrate skill and experience in managing and resolving conflict Experience interpreting and applying information found in technical documents such as – build and plan sheets Experience preparing and developing reports by collecting, analyzing, and summarizing large quantities of data. Experience in planning projects by determining crew size and composition, work hour requirements, and equipment requirements. Ability to communicate project and/or program information to internal and external customers. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Provides technical expertise on a variety of distribution and collection activities. Reviews, evaluates, records data using PCs and video equipment in preparing and producing reports to ensure quality, productivity, and accuracy of work assignments. Interprets applicable Federal, State, and Local ordinances and regulations and ensures compliance. Coordinates activities with engineers, construction inspectors, and other city departments. Acts as liaison, as necessary, with other departments, divisions, and organizations. Investigates and responds to citizen complaints and concerns. Evaluates progress and results and recommends major changes in procedures, processes, and policies. Operates with substantial latitude for independent action or decision. Assists in budget preparation. Develops and implements procedures related to asset control. Develops specifications for purchases. Plans and schedules Safety and Tailgate meetings. Ensures proper training and guidance is provided for personnel.

Responsibilities- Supervision and/or Leadership Exercised:Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal
Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of City of Austin policies and procedures related to pipeline operations. Knowledge of City of Austin safety policies and procedures. Knowledge of moderately complex utility mathematical formulas involving addition, subtraction, multiplication, and division of standard and metric units of measure using whole numbers, fractions, decimals, computing rate, ratio, and percentages. Ability to work in confined spaces. Ability to understand, follow, and provide written and/or verbal instructions and training. Ability to work various work shifts, on-call, and call back hours Ability to work in environments with exposure to hazardous chemicals, solvents, hazardous environments, and adverse weather conditions. Ability to establish and maintain good working relationships with internal and external customers. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program while driving personal and City of Austin vehicles on official business.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions

Required fields are indicated with an asterisk (*).

* The minimum qualifications for the Austin Water Pipeline Technician Supervisor position are: Graduation from an accredited high school or equivalent, plus six (6) years of progressively responsible experience in construction or maintenance activities, including five (5) years of experience which were in water and wastewater underground utility construction maintenance, including one (1) year of which was in a lead or supervisory capacity. Do you meet these minimum qualifications? Yes No * This position requires a valid Texas Commercial Driver License. Do you have a valid Texas Commercial Driver License or if selected for this position, do you have the ability to acquire a valid Texas Commercial Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Please list the type(s) of Texas Commission on Environmental Quality (TCEQ) Licenses that you currently hold or any licenses from another state which you believe to be eligible for reciprocity. Be sure to include your license number and expiration date.

(Open Ended Question)

* How many years of experience do you have managing multiple projects simultaneously which have varying deadlines and deliverables while providing status updates to stakeholders? 0 years 1-2 years 3-4 years 5 + years * How many years of experience do you have in addressing and resolving conflicts effectively in a group you have lead or supervised? 0 years 1-2 years 3-4 years 5 + years * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing? None Less than 1 year 1 - 2 years 2 - 4 years 4 -6 years More than 6 years * Which best describes your experience interpreting and applying information found in technical documents such as as-builts and plan sheets? None My experience is limited to training/education or observation I use these documents less than 2 times a month I use these documents at least once a week I use these documents daily * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * How many years of experience do you have providing customer service to both internal and external customers and facilitating the resolution of customer issues? Less than 1 year 1-2 years 2-4 years 5+ years * How many years of experience do you have using a computerized maintenance management system (ex: Hansen, Maximo, IPS, etc.) for asset management, data analysis, and operational readiness? Less than 1 year 1-2 years 2-4 years 5+ years * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name.

(Open Ended Question)

Optional & Required Documents Required Documents Resume Optional Documents