This role is part of the Product Support team within Benefits Outsourcing's Product & Technology group. The Azure Systems Engineer will be part of the team that is working in partnership with our Infrastructure team on client implementations.

The Role

With us you will:

Contribute to continuous improvements around the automation and the tools that provision, configure, deploy, and monitor application components and services Fulfill implementation and support requests received through JIRA Service Desk Continuously learn and understand our product line(s) and features and the tools needed to support these Ensure regulatory compliance through all aspects of work. Triage and resolve production issues Learn and grow with the team through ongoing maturation of continuous integration and continuous delivery practices  Have ample opportunities for technical and professional development and growth Be an integral part of ensuring the operational stability and performance of applications and services, including participation in on-call rotation

The Requirements

BS / BA degree or relevant experience3 – 5 years of current experience in a technical support role supporting mission critical Microsoft servers and services, including Azure.Familiar with Azure PipelinesLog Analytics skillsUnderstanding of ARM templatesWorking with IaaS and PaaS1 – 3 years of recent experience supporting .NET web-based applications.Strong analytical and problem-solving skillsAbility to both work independently as well as within a team environment to generate practical results and recommendationsExperience working in cross-functional virtual teamsExperience working with Microsoft SQL Server queries and database administrationFlexible, coachable, self-driven, and passionate about learning (we move fast!)

Additional Desirable Skills:

C# development experience is desirableHands-on experience utilizing application performance monitoring tools to identify and triage performance issues (New Relic, AppDynamics, Azure Application Insights, etc.) is desirable2 – 3 years of demonstrable experience developing and executing automated tasks with Windows PowerShellExperience with Microsoft build and deployment tooling (Team Foundation Server/Azure DevOps) is desirable

WTW is an Equal Opportunity Employer