Kforce has a client in Annapolis, MD that is seeking a B2B Collections Specialist. Summary: The B2B Collections Specialist will be responsible for managing and collecting outstanding accounts receivable from our business clients. This role requires excellent communication skills, attention to detail, and the ability to work independently to ensure timely payments and resolve any billing issues. Responsibilities: * Contact business clients to collect outstanding payments via phone, email, and other communication channels * Maintain accurate records of all collection activities and communications * Investigate and resolve discrepancies in billing and payments * Collaborate with the sales and customer service teams to address client concerns and ensure smooth payment processes * Prepare and send out invoices, statements, and payment reminders * Monitor accounts receivable aging reports and prioritize collection efforts * Negotiate payment plans and settlements with clients when necessary * Provide regular updates on collection status to management * Ensure compliance with company policies and relevant regulations