23F The Globe Tower, Philippines
1 day ago
B2B Data and Voice Service Delivery Expert

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Responsible in facilitating the seamless completion of customer orders for Voice, Data and/or ICT , ensuring preventive measures are in place to minimize negative impact on business
operations and to meet client’s expectations

DUTIES AND RESPONSIBILITIES:

Manage order status and tracking for Voce, Data and/or ICT Products

Provide internal and external customer updates and notification on order activities

Create strategies for service delivery optimization

Manage vendor performance

Collaborate with relevant parties such as NTG., Project Management, Tech Deployment, DSO, etc. to mitigate fallouts

REQUIREMENTS:

IT/Telco, Banking or BPO industry experience is preferredLevel of Knowledge: Experience in Vendor Management, Operations, Order Fulfillment ,Flowthrough or any related functionsEducation:Bachelor’s degree minimum requirement in Business Administration, Management, or related field

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

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