At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description Responsible in facilitating the seamless completion of customer orders for Voice, Data and/or ICT , ensuring preventive measures are in place to minimize negative impact on businessoperations and to meet client’s expectations
DUTIES AND RESPONSIBILITIES:
Manage order status and tracking for Voce, Data and/or ICT Products
Provide internal and external customer updates and notification on order activities
Create strategies for service delivery optimization
Manage vendor performance
Collaborate with relevant parties such as NTG., Project Management, Tech Deployment, DSO, etc. to mitigate fallouts
REQUIREMENTS:
IT/Telco, Banking or BPO industry experience is preferredLevel of Knowledge: Experience in Vendor Management, Operations, Order Fulfillment ,Flowthrough or any related functionsEducation:Bachelor’s degree minimum requirement in Business Administration, Management, or related fieldEqual Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.