**Overview** CORT is seeking a full-time B2B Business Analyst in Austin, TX. This will be a remote-first position with occasional onsite meetings in Austin. As a Business Analyst within CORT’s Digital unit, you will develop solutions for complex business challenges and help enable new capabilities across the organization. You will collaborate on multi-functional projects to identify areas for improvement, make recommendations for change and manage these changes to completion. Ultimately, you will help drive more revenue for CORT, improve our customer’s end-to-end experience and simplify tools and processes for our internal teams. **This position has a focus on B2B.** **Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.** **What We Offer** + Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date + 401(k) retirement plan with company match + Paid vacation, sick days, and holidays + Company-paid disability and life insurance + Tuition reimbursement + Employee discounts and perks + Career growth and mentorship opportunities **Responsibilities** + Working as part of the product team, help identify and recommend improvements to B2B digital experiences based on feedback from team members (marketing, sales, customer support, merchandising, etc…), data analytics and customer feedback + Turn these high-level business requirements into detailed functional requirements and ensure timely implementation by working with business, design, development, and QA teams using agile methods and design documents, including: + Epics and user stories + User story mapping + Wireframing + Workflow diagrams + Participate and/or run scrum teams to deliver your solutions + Become the subject matter expert for multiple user experiences and their integrations into CORT systems + Work with QA Team to build and validate test cases + Provide training and documentation for delivered solutions as needed + Present demos of working solutions to stakeholders + Become a trusted advisor to internal stakeholders through interactions and quality of deliverables + Be the single point of contact for application questions and issues. Represent the product team during deployment windows and during any incident resolution needs. + Work with external third-party vendors as required **Qualifications** + 2+ years of experience in business analysis, defining business processes, needs, and features of digital experiences for B2B companies + Demonstrate critical thinking and the ability to bring order to unstructured problems + Strong project management and facilitation skills, ability to influence cross-functional teams without formal authority + Strong communication skills, both oral and written + Knowledge of ecommerce processes and systems + Knowledge and experience with CRM systems + Experience working in an Agile environment and managing multiple dependencies and projects **You will stand out if you have:** + Hands-on experience with Logik.io + Experience with Magento, Oracle Commerce or Salesforce Commerce + Experience with middleware such as Mulesoft, Workato or Boomi **About CORT** CORT, a part of Warren Buffett’s Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit https://www.cort.com . **Working for CORT** For more information on careers at CORT, visit https://careers.cort.com/ CORT participates in the E-Verify program. EEO/AA Employer/Vets/Disability For City of San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, CORT will consider for employment qualified applicants with arrest and conviction records. For City of Los Angeles applicants: CORT will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For County of Los Angeles applicants: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. For Columbia, South Carolina applicants: This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.