Job Title: B2B Sales Team Leader with Italian Job Description The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations. **Essential responsabilities** + Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals + Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement + Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement + Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards + Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives + Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge + Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals + Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability **Candidate profile** + Bachelor's Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred. + Sense of professionalism and ability to develop relationships. + Strong attention to detail. + Self-starter, sense of urgency, and works well under pressure. + Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables. + Proficient in Microsoft Office. + Strong communication skills, both written and verbal Location: GRC Athens - Ilia Iliou 51 Language Requirements: English (Required), Italian (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**