The Role

Review, Analyze and assess carrier/broker documentation for processing insurance billings. Process Agency Bill billings including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees Generate and send the invoices to customers via Mail / E-mail. Handle undelivered invoice exceptions in timely manner. Following SOPs, Client / Carrier specifications and adherence of all statutory requirements. Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies. Timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes. Develop a sound understanding of Billing Process along with the related upstream and downstream process. Deliver as per defined KPI's for the role - Maintain Quality and Turnaround standards. Participate and contribute in potential process improvement areas. Ensure ongoing, effective relationships with stakeholders (Internal/external).

The Requirement

Business Communication - Written and Verbal Eye for DetailTime ManagementLogical ThinkingInfluencing stakeholdersQualifications: Graduate / Post GraduateKnowledge: Good understanding and knowledge of MS office (Especially MS Excel)Experience: 1 Year experience in Accounting/Financial Process preferable.

WTW is an equal opportunity employer.