Design/architect software solutions to solve complex problems for backend components/distributed systemsExercise best practices in agile development and software engineering.  Code, unit test, debug and perform integration tests of software componentsDevelop software tools for automation, effective debugging, performance analysis and load/stress testing, recommend software solutions to improve the product.Participate in software design reviews, code reviews and project planning.Mentor and train other members of the team.Provide troubleshooting and technical advice for customersProvide technical leadership and guidance to customers that are geographically distributedWrite and review documentation and technical blog posts.Produce coherent knowledge base articles to enable customers to resolve issues without further escalationUse technical and negotiation skills in collaboration with support operations/organizations to prioritize and diagnose problems to resolutionCommunicate action plans to the client or IBM representative as appropriateRecommend and implement new or improvements to existing tools, procedures, and processesContribute to department attainment of organizational objectives and high client satisfactionTo be successful, you will need:Passion for handling technical challenges and be goal and results orientedExcellent communication skills and technical knowledge to advise and lead customers who are developing enterprise mobile applicationsProven listening, detail-oriented thinking, and creative problem-solving skillsAbility to work in highly collaborative global organizationBe open to flexible schedule in development and support environmentGood communication skills and ability to work with multiple teamAgile development experience What we look for:Hands on experience in Full stack Development with strong back end development skills, exposure to cloud platforms and programming Language (Java, C, C++, Go ,TypeScript, Node JS ) strongly preferred.BE/B Tech in Computer Science or  relevant and 3+ years track record in development technical support or in a customer facing role working with enterprise software        
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