Opportunity to join a fast-paced, dynamic, and long-tenured team by supporting the company’s background investigation program and various employment-related initiatives at the U.S. level. This position offers the chance to broaden your knowledge of various U.S. employment regulations and their impact to employer policies and practices in an environment where we enjoy working together.
This role must be located in the Troy, AL office.
• Manage general mailbox to include crafting appropriate and compliant responses on behalf of the U.S. Employment Compliance (USEC) team, dependent on inquiry. Will require internal and regulatory research, consultation with internal legal counsel as appropriate, and a need to fully understand all programs under the scope of USEC.
• Maintain critical Employment Compliance tracking lists, such as for contract/RFP reviews requirements, background check audits, etc. Assist with U.S. disability accommodation request process to include maintaining the centralized tracker, fully understanding the process and related regulations, and communicating information related to the process.
• Adjudicate and individually assess background investigation reports generated by third-party vendor, to include implementing Fair Credit Reporting Act process, when necessary, for all U.S. new hires, contractors, and current employees (CGI Partners).
• Manage the entire background investigation cycle to include comparing and validating information in background profiles submitted in the third-party vendor portal and resumes provided through the recruitment process.
• Manage recurrent background check process for current employees.
• Manage drug screen procedures and communicate results (when required).
• Clearly and effectively communicate (both verbally and in writing) with candidates/employees/contractors, and internal partners regarding background investigation issues/concerns/questions on a daily basis.
• Maintain awareness of, and adapt to, enforcement of evolving and multi-layered federal, state, county, local, and international level regulations as well as CGI U.S. policies that impact the background adjudication process.
• Interpret and apply adjudication criteria and onboarding requirements among hundreds of different U.S. clients.
• Establish self as primary Adjudicator and Point of Contact to business for assigned client base.
• Maintain all background check email templates to include making necessary updates when needed and ensuring the updated versions are posted where needed.
• Meet other responsibilities as assigned, such as backfilling other team adjudicators as needed, and assisting with researching and contacting potential outreach partners.
• Manage miscellaneous team projects and responsibilities as needed.
• Bachelor’s degree strongly preferred plus ideally, 3+ years’ experience working in HR-related field.
• Ability to think independently and make consistent decisions that align with U.S. laws, established adjudication protocols, client requirements, and internal U.S. policies.
• Ability to multi-task and effectively prioritize tasks while working in a fast-paced environment with minimum supervision.
• Ability to work independently, while simultaneously engaging in a collaborative team environment.
• Preferred familiarity working with a third-party background investigation vendor and/or an applicant tracking system.
• Demonstrated proficiency working with Microsoft Office suite of products to include Outlook, Excel, Word, PowerPoint, and Teams.
• Experience using enhanced features within Adobe Acrobat Pro.
• Excellent verbal communication skills, including the ability to convey facts and decision-making thought process.
• Excellent writing and grammar skills, including the ability to write concisely, clearly, and logically in addition to being able to provide summarized situational information and facts.
• Demonstrated independence, exercising analytical thinking, applying logic to solve problems, and forward thinking.
• Experience with initiating and participating in difficult conversations with candidates/employees (CGI Partners)/contractors.
• Excellent attention to detail.
• Excellent independent problem-solving skills – ability to see details and how they relate to the “big picture”.
• Experienced in maintaining high levels of confidentiality.
• Experienced and effective in using independent judgment and discretion when making critical decisions under pressure.
• Self-motivated, responsible, and dedicated.
Desired
• 3+ years’ experience working in Human Resources/Recruitment/Employment Compliance related field.
• Familiarity with reading background check reports and background check applications in addition to working with individuals to obtain related and relevant documentation.
• Experience reviewing resumes and/or candidate applications/employment history.
CGI anticipates accepting applications for this position through November 29,2024.
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $40,800 - $67,400.”
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.