Why SoftwareOne? SoftwareOne is a global leader in software and cloud solutions, redefining how companies build, buy, and manage everything in the cloud. We help our customers migrate and modernize their workloads and applications, and in parallel, navigate and optimize the resulting software and cloud transformations—unlocking the full value of technology. With a team of 8,900 highly motivated employees in over 60 countries, we deliver a portfolio of 7,500 software brands. Headquartered in Switzerland, SoftwareOne is publicly traded on the SIX Swiss Exchange under the ticker SWON. Join our team and learn more about career opportunities with us at SoftwareOne Careers. The role We are seeking a highly skilled and proactive Middle Backup Specialist to join our dynamic IT team. The ideal candidate will have a strong understanding of backup best practices and technologies, and a proven track record of implementing and managing robust backup solutions. Key Responsibilities: Backup and Recovery Management: o Design, implement, and manage backup and recovery strategies for critical systems and data. o Monitor and optimize backup jobs, ensuring data integrity and availability. o Perform regular backup and recovery tests to validate system functionality. o Troubleshoot and resolve backup and recovery issues promptly. · Infrastructure Management: o Maintain and upgrade backup infrastructure, including hardware and software components. o Monitor system performance and capacity, and take proactive measures to optimize resource utilization. o Implement security measures to protect backup data from unauthorized access and threats. Documentation and Reporting: o Develop and maintain comprehensive documentation for backup procedures and processes. o Generate regular reports on backup status, performance, and capacity. o Analyze backup data to identify trends and potential issues. Continuous Improvement: o Stay updated on the latest backup technologies and industry best practices. o Research and evaluate new backup solutions to improve efficiency and reliability. o Proactively identify opportunities for process improvement and automation. What we need to see from you Required Qualifications: · Strong understanding of backup technologies, including tape, disk, and cloud-based solutions. · Experience with backup software (e.g., Veeam, Commvault, Veritas). · Proficiency in scripting languages (e.g., PowerShell, Python) for automation. · Excellent troubleshooting and problem-solving skills. · Strong attention to detail and organizational abilities. · Ability to work independently and as part of a team. Preferred Qualifications: · Experience with cloud-based backup solutions (e.g., Azure Backup, AWS Backup). · Knowledge of virtualization technologies (e.g., VMware, Hyper-V). · Certifications in relevant backup technologies. Key Profile Points: · Proactive and Innovative: Always looking for ways to improve backup processes and reduce downtime. · Problem Solver: Able to quickly identify and resolve complex technical issues. · Team Player: Collaborates effectively with colleagues to achieve shared goals. · Detail-Oriented: Ensures accuracy and completeness in all tasks. · Strong Communication Skills: Effectively communicates technical information to both technical and non-technical audiences Job Function Software & Cloud Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.