The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
Qualifications:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Actividades: Creación de las historias de usuario para los aplicativos Front End de los ejecutivos del Contact Center.
Requisitos deseables:
Licenciatura o ingeniería en Tecnología de la información o experiencia equivalente.
Conocimientos básicos en Metodología Agile
Manejo de Jira Deseable
Manejo de One Eclipse Deseable
Certificación como Product Owner Deseable
Ingles Intermedio, escritura y lectura Deseable
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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