The General Services Operations Sr. Manager is a senior-level professional responsible for leading operations and managing Citi’s general operations teams, in coordination with the Corporate Services function. The overall objective is to utilize detailed knowledge to define and implement systems that are aligned with business strategy and goals, to enhance productivity, and to ensure quality and efficiencies. This role has full leadership responsibilities. **Responsibilities:** + Manage operations of service functions including dining, culinary, facility maintenance, reception services or other support services + Interact with customers and business manager to ensure business needs are met + Resolve complex issues referred by subordinate staff + Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions + Oversee supplier and vendor budgets as required + Conduct resource planning, budgeting and policy formulation as required + Conduct people management tasks including performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. **Qualifications:** + 6-10 years of relevant work experience + Demonstrated leadership and customer service skills + Consistently demonstrates clear and concise written and verbal communication + Ability to negotiate with senior leaders (across functions) + Diplomacy skills **Education:** + Bachelor’s degree/ University degree or equivalent experience + Master’s degree preferred **El Chef Ejecutivo trabajará gestionando dos centros de servicio de comedores ejecutivos para niveles directivos. El área se encarga de facilitar y brindar un servicio de primer nivel tanto a directivos, publico interno, auditores y agentes clave.** **Gestionara eventos corporativos como lo son juntas de dirección de consejos de administración.** **Será un líder de personas, se involucrará en costeos, logística, tendrá que estar aware de las agendas semanales de eventos, deberá de revisar la información junto con su asistente para las planeaciones de menú.** **Supervisar que los insumos lleguen en tiempo y forma. Mitigar riesgos dentro del área de trabajo.** **Deberá de tener la capacidad de crear menus que se adapten a los eventos, culturas o personas.** Requisitos: **Entre 8-10 años de experiencia en roles similares dentro de entornos hoteleros, corporativos o a fin.** **Tipo de experiencia: Sr. Management** **Industria: Hotelera, Turismo.** **Conocimientos:** + Conocimiento en costo de alimentos y bebidas, planificación del menú, producción y supervisión de alimentos. Gestión de productos, tendencias culinarias, mantenimiento de equipos, compras, capacitación. + Habilidades de liderazgo de equipos de alto rendimiento y relaciones públicas con nuestros huéspedes. toma de decisiones.Una amplia experiencia, en administrar, servicios de pequeño a alto volumen, restaurantes finos, hoteles. La experiencia en diferentes países, conceptos y las preparaciones sólidas ayudan a enriquecer las técnicas culinarias y el conocimiento de los equipos para lograr los resultados deseados. El interés, la curiosidad por seguir leyendo, buscando, viajando y mantenerse informado de las tendencias culinarias. **Educación: Lic. Gastronomía Hospitalidad y Turismo** **Manejo de Paqueteria Office.** **Inglés Avanzado (Tendrá que crear o traducir menus)** **Disponibilidad de moverse dentro de la CDMX - Zona Santa Fé y Centro Historico.** **Tipo de Vacante 100% Presencial (Lunes a Viernes)** Soft Skills: + Liderazgo integral + Respetuoso + Proactividad + Comunicación + Visión y orientado a resultados **Recomendaciones:** + Revisa y analiza con detenimiento el Job Posting y si cumples con los requisitos no dudes en aplicar. + El job posting estará publicado 5 días hábiles y tiene fecha de vencimiento para poder postular. + **Asegúrate de adjuntar tu CV y actualizar tu perfil en WD.** + Tener disponibilidad en los canales de comunicación oficiales (email, celular o teams). ------------------------------------------------------ **Job Family Group:** Corporate Services ------------------------------------------------------ **Job Family:** General Services ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.