Job Description

Bank Receptionist – Duchy Hospital – Bank Hours

The role

We are looking for an experienced Receptionist to join our Administration team on a Bank contract. You will work with delivering exceptional standards of administration and customer service whilst being the front face of the hospital. This is an extremely busy role liaising with patients, Consultants and all hospital departments.  We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable.  You must be computer literate – experience with Word and Outlook being essential.  

Where you’ll be based

Duchy Hospital is Cornwall’s only private hospital and has an excellent reputation for delivering high quality healthcare treatments and services. Everything we do is focused on providing the very best health care to all in a clean and safe environment. 

What you will bring with you

Experience in a front facing or customer service role

Maths/English to GCSE level or equivalent

Proven organisational and communication skills at all levels, both written and oral.

Proficient in the use of Microsoft Office including databases

Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills

Positive, willing attitude

Self-motivated and possess strong organisational, interpersonal and above all customer service skills.

What is a Bank contract:

A Bank contract at Ramsay Health Care UK is a flexible employment agreement where you are not committed to a set number of hours per week. Instead, you work on an ad-hoc basis, filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility, as it allows you to choose shifts that fit your availability, leaving you with a greater work-life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages, ensuring that patient care remains uninterrupted.

What we give back to you

Competitive hourly rates plus enhancements

Free DBS

Contributory pension scheme

Excellent training and development opportunities

Free parking and subsidised staff restaurant (subject to site facilities)

Free uniform

Access to Blue Light Card

About us

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. 

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. 

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. Duchy Hospital is committed to quality, equality and opportunity for all.

We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.