Posting closes: January 20, 2025, 4:00 pm MST

Employment Status: Temporary, Full-time (6 months)

Servus is growing! We are currently looking for a Banking Productivity Metrics and Performance for our Productivity & Optimization department.

Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada's Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World’s Best Banks list for two years in a row, we are a team of smart, gutsy, and driven individuals.  

Did you know that Servus Credit Union is Alberta's largest credit union and is ranked #1 in Canada on Forbes’ World’s Best Banks list for 2022? We're excited to be growing and moving with the times to keep up with the fast-paced, ever-changing financial industry!

The Productivity and Performance Metrics role is responsible for setting the strategic direction for organizational productivity, developing metrics, and driving sustained performance improvements. The Productivity and Performance Metrics role champions a culture of accountability and data driven decision-making to ensure that the organization meets its productivity and business goals.

Key Functions:

Vision and Strategy: Define and champion the overarching vision for organizational productivity, developing strategies that align with business objectives and drive continuous and sustained performance improvement. Performance Oversight: Establish and monitor key performance indicators (KPIs) to measure productivity effectively, providing insights to guide strategic decision-making across the organization. Cross-Organizational Leadership: Promote collaboration across departments, inspiring teams to adopt best practices and fostering a culture of continuous improvement and accountability.