**Overview:** Serves as an analyst within Legal Document Processing with guidance from manager providing analytical, operational and/or project support to one or more functional areas. The primary responsibilities encompass conducting quality control reviews of associate processes on a regular basis (daily, weekly, and/or monthly), overseeing the regulatory landscape, and proactively implementing new regulations in collaboration with Compliance and Legal. The goal is to ensure a comprehensive and compliant approach to risk management. **Primary Responsibilities:** + Execute quality control functions on associate and vendor processes as assigned, managing monthly reporting on both associate and process levels. + Record quality control scores in department tracking logs at both the associate and process levels. + Take the lead in planning and actively participate in the testing and implementation of new or updated laws, rules, and regulations, collaborating closely with Compliance and/or Legal. + Perform quarterly system access recertifications as assigned. + Provide requested documents for internal and external audits as required, coordinating with vendors for audit document provision when necessary. + Conduct monthly meetings with managers to assess quality performance, offering recommendations for improvement. Prepare and track remediation plans based on missed standards from scorecards for operational teams and vendors. + Undertake non-routine analysis and judgment-based work supporting departmental decisions within Legal Document Processing. + Conduct non-routine data review, research, and/or reconciliation for Legal Document Processing. + Assist in handling escalations by coordinating with internal business partners, external vendors, and Technology to address issues within Legal Document Processing. + Take a leadership role in planning, testing, and implementing new projects, systems, products, and regulatory changes affecting Legal Document Processing. + Assist in drafting and/or editing procedures related to Legal Document Processing. Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports diversity and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned **Education and Experience Required:** Associate’s degree and a minimum of 3 years’ related experience, OR in lieu of a degree, A combined minimum of 5 years’ higher education and/or work experience, including a minimum of 3 years’ related experience Proven analytical skills Strong organizational skills Proficiency with personal computers as well as pertinent word processing and spreadsheet software Proven verbal and written communication skills **Education and Experience Preferred:** Bachelor’s degree Prior experience in functional areas supported, experience as a paralegal or legal assistant in a large law firm, previous research/investigation experience, previous work leadership, or facilitation/teaching experience Knowledge of systems, documents, presentation software and procedures in assigned area Familiarity with various notices and legal documents M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $24.76 - $41.27 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Buffalo, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.