Alexandria, Virginia, USA
9 days ago
Banquet Attendant - Embassy Suites by Hilton Alexandria Old Town

Embassy Suites by Hilton Alexandria Old Town is looking for their next Banquet Attendant (Houseperson and Server responsibilities) to join their Banquets Team. We are located in Old Town Alexandria, directly across the street from the King St. Metro and Alexandria Union Station, 

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The ideal candidate will hold comparable set-up experience or has worked in customer service before, a friendly/outgoing approach, a great approach to teamwork and a genuine passion for delivering exceptional customer service. You must have full availability to work the ever-changing schedule of hospitality. This is a fantastic opportunity for those seeking to begin their hospitality career.

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Shift Pattern: flexibility with schedules, with mostly MID/PM shifts, weekends and holidays availability required. 

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Pay Rate: $9.07 per hour + gratuity, when performing Server duties and $19.78 per hour, when performing Houseperson duties.

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The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.

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We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

\n\nAccess to your pay when you need it through DailyPay\nMedical Insurance Coverage – for you and your family\nMental Health Resources\nBest-in-Class Paid Time Off (PTO)  \nGo Hilton travel discount program \nSupportive parental leave\nMatching 401(k)\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\nCareer growth and development \nTeam Member Resource Groups\nRecognition and rewards programs\n\n

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

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What will I be doing?

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As a Banquet Attendant, you would be responsible for setting and cleaning banquet facilities, serving and providing our guests with excellent customer service, in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nSet tables and chairs to meet function specifications.\nClean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events\nDeliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments \nEnsure menu knowledge \nRemove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area \nEnsure guest satisfaction throughout the meal service \nRespond to guest requests in a friendly, timely, and efficient manner \nAssist fellow team members and other departments wherever necessary to maintain positive working relationships \nAssist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. \n

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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