Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Escape to The Equinox in Vermont and experience the best of all seasons. From exhilarating outdoor adventures to serene moments of relaxation, our resort offers a range of activities for every time of year. Discover the joys of summer, embrace the beauty of winter, and immerse yourself in a world of four-season fun at The Equinox.

What you will have an opportunity to do:

We are looking for a highly motivated Banquet Captain to join our team!

This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and break down banquet rooms at the end of the function.

Assisting the F&B Director, Banquet Manager and Asst. F&B Manager, this individual will lead the performance of all hourly banquet food and beverage servers. This person will be the personal representative of the property to banquet guests and stive to deliver exceptional service to all guests.

If you have experience with leading high volume catering and banquet events, making meaningful connections, leading and positively motivating staff - we would like to talk with you.

Job Description:

Read BEOS and leads in function setup and breakdown

Collaboratively interacts with other departments towards the success of the event

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces
Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables
Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
Cleaning of back hall and organizing of storerooms and closets
Set up and service of break stations i.e. coffee, tea, snacks, beverages, etc.
Performs F&B pre-event duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked
Serves food and beverages to guests

Removes dishes, glasses, silverware, from tables/counter tops and takes them to kitchen

Cleans and sanitizes tables and/or counters & seats after guests and function is finished
Offers warm and sincere welcome/farewell for all guests

Explains how various menu items are prepared, cooking methods and ingredients
Knowledgeable of any special request and dietary issues made by the guest. and/or on BEO
Ensures final quality check on food and beverage items prior to serving guests
Monitors assigned tables for customer satisfaction, quality, and additional service
Addresses any guest issue promptly and with high concern
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)

Knowledgeable of and provides general resort information.

May assist in restaurant areas or assist restaurant staff as needed

What are we looking for?

Someone with 2-4 years of food service experience, preferably Banquet service
Someone with experience in a 4-star, 5-star venue with synchronized service
Someone with knowledge of wine, beer, cocktails, and spirits
Someone who is able to work under pressure in a fast-paced environment
Someone with a passion for creating an exceptional experience for all guests
Someone with excellent leadership, motivation and communication skills

Compensation:

$13.00

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$13.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.