Worcester, MA, USA
38 days ago
Banquet Captain

This position oversees all Banquet Functions to include, coffee breaks, buffet, plated and reception events all functions serving any food & beverage items.  This position also oversees banquets in the absence of the Food & Beverage Banquet Manager. 

POSITION RESPONSIBILITIES: 

Responsible for catered events of approximately 10 – 2000+ guests 

Train all Banquet Servers and Back aisle Attendants. 

Fulfill the service per each Banquet Event Orders (BEO) 

Communicate with meeting planners to ensure all needs have been met 

Conduct pre-meal briefings 

Prepare tasks for function rooms settings, station diagrams, and side work lists 

Maintain all Banquet equipment cleanliness and annual maintenance. 

Maintain a Health Department score of 90 or higher. 

Must be creative in designing buffets and coffee break décor. 

Attention to detail and consistency in every aspect of service is a must 

Position is very hands on with excessive interaction with clients during events. 

Record keeping (Attendance, Function Reports, Server Evaluations) 

Other duties deemed necessary by Food & Beverage Banquet Manager 

 

SUPERVISORY RESPONSIBILITIES: 

Supervises all Part-time banquet staff as needed  

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

EDUCATION AND /OR EXPERIENCE 

High School Diploma or GED required 

At least 5 years of experience in a banquet facility servicing meals for large events. 

ServSafe certified  (Food Handler, Allergen, and Alchohol trainings) within 1st 90 days 

 

SKILLS AND ABILITIES  

Ability to be creative with buffet presentations and maintain a quality product. 

Attention to detail and service oriented. 

Ability to work a flexible schedule which may include nights, weekends, mid-shifts, early mornings. 

Ability to undertake and complete multiple tasks. 

Excellent organizational, planning, communication and inter-personal skills. 

Strong orientation to customer service and ability to work with other staff members in the facility. 

Advanced oral and written communication skills. 

Able to push/pull/lift 50lbs on a consistent basis. 

COMPUTER SKILLS 

Intermediate computer skills, especially with MS Excel 

NOTE  
The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee 

 

TO APPLY: 

Please go to the Employment page of dcucenter.com and apply thru the job-specific link: 

 

https://www.dcucenter.com/about-dcu-center/employment/ 

 

To be considered for any open position, you must complete the application process completely through the link provided.  Applicants that need reasonable accommodations to complete the application process may call 508-929-0114. 

 

HR Manager 
DCU Center 
50 Foster Street 
Worcester, MA 01608 

 

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply.  VEVRAA Federal Contractor 

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