Job Description

Pay: $19 per hour

At Great Wolf, the Banquet Captain is responsible for ensuring the overall satisfaction for event and meeting guests. The Banquet Captain oversees a team of banquet set-up and servers, serves food and beverages to banquet guests and takes food and beverage orders when there are not enough servers present.

Hiring immediately with full-time, part-time, and flexible scheduling 

 

Join our Pack:  

* Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels  

* Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives  

* Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training  

* Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund  

* Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.  

 

Benefits:  

* Medical, Dental, and Vision insurance  

* Health savings account  

* Telehealth resources  

* Life insurance  

* 401K with employer match  

* Paid vacation time off  

* Paid parental leave  

 

Essential Duties & Responsibilities

Lead, supervise and participate in set-up to include; moving/setting tables and chairs, buffet set-up, bar set-up, preparation of condiments, labeling of stations, anticipating beverage needs, etc.Assist Banquet Manager in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc.Read and interpret Banquet Event Orders (BEOs) and follow instructions from Banquet ManagerFacilitate and lead departmental meetings such as pre-meal and post-meal briefingsPossess a deep understanding of each event and function as the point of contact for that detailEstablish the Order of Service and follow service standards as directed by the Banquet Manager and/or the Conference Center Family Traditions and maintain event timing to ensure service occurs properly and in a timely mannerAssign service stations to banquet servers, anticipating good, balanced working teamsEnsure all assigned side-work and pre-work needed for future events is completed before leavingSupervise and inspect the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate

Basic Qualifications & Skills

Previous experience as a serverMust be flexible regarding scheduling based on business demandsSuccessful completion of criminal background check and drug screen

Desired Qualifications & Traits

Previous Banquet experiencePrior Banquet Captain ExperienceStrong leadership skills and proven teamworkProjects professional image that inspires trust and confidenceEnthusiastic and positive energy

Physical Requirements

Able to lift up to 30 lbs.Able to bend, stretch, and twistAble to stand for long periods of time

Application Instructions:  

Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.