Belfair Property Owners Association is seeking a dedicated and professional full-time Banquet Captain to join our Catering and Events team. The ideal candidate will have a passion for delivering exceptional customer service and ensuring that all members and guests have a memorable experience. The Banquet Captain will oversee the operations of banquets and events, ensuring they run smoothly and efficiently. This role involves coordinating with various staff members, directing the Banquet team, maintaining high service standards, and ensuring guest satisfaction throughout the event.

Guaranteed $28/hour (base pay + service charge)

Key Responsibilities:

Event Coordination

Oversee the setup, execution, and breakdown of banquet events. Ensure all event details, as outlined in the Banquet Event Order (BEO), are accurately executed.

Staff Management

Supervise, train, and schedule banquet servers and bartenders. Assign duties and responsibilities to banquet staff during events. Monitor staff performance and provide guidance to ensure high standards of service.

Guest Relations

Greet guests upon arrival and address any questions or concerns. Ensure guests receive prompt and courteous service throughout the event. Handle any guest complaints or issues promptly and professionally.

Operational Efficiency

Ensure the banquet area is clean, organized, and set up according to the event requirements. Coordinate with the kitchen staff to ensure timely and accurate food service. Monitor inventory levels of banquet supplies and report any shortages to the Banquet Manager.

Compliance and Safety

Ensure compliance with health, safety, and hygiene standards. Adhere to all company policies and procedures. Maintain a safe working environment for staff and guests.

Qualifications

Previous experience in a supervisory role within the hospitality or food and beverage industry. Strong leadership and organizational skills. Excellent communication and interpersonal skills. Ability to multitask and work effectively in a fast-paced environment. Knowledge of banquet operations and event planning. Flexibility to work evenings, weekends, and holidays as required.

Belfair offers a beautiful work environment in Bluffton, SC, ideally located near Hilton Head Island, Beaufort, and Savannah.

Exceptional benefits for full-time associates are available on the 1st of the month following the date of hire through the Troon organization.

Comprehensive benefits include:

Medical Dental Vision Life Insurance 401k (plus match) Immediate PTO Accrual EAP (Employee Assistance Program) Associate Meals Monthly Associate Appreciation Events

We provide our associates with a collaborative team environment that offers exceptional opportunities for both personal and professional growth. We look forward to hearing from qualified candidates.